If you want people to help you, i'd suggest you show a little courtesy.
Like AussieJohn says, all help is voluntary.
In regards to the question whether or not you have Karamba installed, don't take it as an insult. We have to start with the basic and move up.
Try what Echylo suggest and if you are still having issues, post and if you are nice, perhaps we'll be willing to help you more.