yogibearjmy Posted February 1, 2009 Report Share Posted February 1, 2009 (edited) I have a similar problem and can't find help anywhere. I have a HP PSC 1510xi All-in-One Printer(and copier/scanner) and I cannot get my laptop to recognize it. I have Mandriva 2009, everything is plugged in right, and I have tried the KDE Control Module, the websites above and every other website Linux suggests I go to, the application HP Device Manager, and the other various ways of trying to set up my printer. Perhaps I should be posting this elsewhere, but my USB (1 of 3) will not detect that anything is plugged into it. I've restarted the computer with the printer plugged in the port and turned on, and still nothing. Perhaps there is a way to manually make Mandriva/my laptop recognize the port? Any help is appreciated. Linux life has been so easy with Install & Remove Software until now. Thanks IM: liljoey129 Edited February 1, 2009 by yogibearjmy Link to comment Share on other sites More sharing options...
Greg2 Posted February 2, 2009 Report Share Posted February 2, 2009 Do you have the hplip package installed from the Mandriva repos? If you do, with the device attached please open a terminal and post the output (as root) of lsusb Welcome aboard! :) Link to comment Share on other sites More sharing options...
ianw1974 Posted February 2, 2009 Report Share Posted February 2, 2009 According to the hplip page here: http://hplipopensource.com/hplip-web/model...510_series.html it's gonna work with Mandriva 2009 providing of course the version matches at the top of the page. So, as greg2 says if you've got these installed, then you should have your printer working. Link to comment Share on other sites More sharing options...
yogibearjmy Posted February 3, 2009 Author Report Share Posted February 3, 2009 (edited) HPLIP is all downloaded and installed. I went to terminal, logged in as root, and typed in lsusb. This happened: [root@localhost joe]# lsusb Bus 001 Device 001: ID 0000:0000 Bus 005 Device 001: ID 0000:0000 Bus 004 Device 001: ID 0000:0000 Bus 003 Device 001: ID 0000:0000 Bus 002 Device 001: ID 0000:0000 I tried plugging the printer usb cord into the other two ports, even turning it on and off again, and then typing lsusb in terminal and I got the same response. Then I tried my wireless mouse, and it works, and even came up after typing lsusb in terminal as active and recognized. So....what? Edited February 3, 2009 by yogibearjmy Link to comment Share on other sites More sharing options...
ianw1974 Posted February 3, 2009 Report Share Posted February 3, 2009 You could try: lsusb -vv to see if it gives any information, however, if you plug in the printer and ensure it's switched on, and then do: dmesg you should see if anything is recognised - see if anything is shown in dmesg that relates to the printer. Again, su to root privileges first before attempting lsusb or dmesg commands. Link to comment Share on other sites More sharing options...
Greg2 Posted February 3, 2009 Report Share Posted February 3, 2009 There is another possibility, did you install your system using the Mandriva One CD? If so, you need to install the system-config-printer package from the repos. Please see: bug #43635 Link to comment Share on other sites More sharing options...
yogibearjmy Posted February 3, 2009 Author Report Share Posted February 3, 2009 (edited) Well the two terminal commands showed nothing. It basically is telling me still that nothing is recognized. Yes I did use the Mandriva One CD to install and I have the system-config-printer installed and that doesn't recognize the printer. The bug page above---I didn't really understand if it was telling me to do anything different. I'm clueless. Anything else? ...And thank you--big time. CORRECTION: IGNORE WHAT I JUST WROTE. IT WAS THE BLOODY CORD!! It works! So first step: always check the cords first. I appreciate all the help. At least I learned along the way. THANK YOU Edited February 3, 2009 by yogibearjmy Link to comment Share on other sites More sharing options...
yogibearjmy Posted February 3, 2009 Author Report Share Posted February 3, 2009 Also, if you're still willing to help me...how do I get my printer to print/copy in color? And can I even use the Scan feature on my printer? I can't figure those out. Thanks. Link to comment Share on other sites More sharing options...
ianw1974 Posted February 4, 2009 Report Share Posted February 4, 2009 It's not possible that both the commands failed to give you anything. You would have to do: su first, and enter root password when prompted, and then run the two commands I gave you. Maybe the lsusb might fail, but the dmesg for sure will not. Unless you meant that when you ran dmesg, it had no info for usb - if so please clarify clearly. Link to comment Share on other sites More sharing options...
yogibearjmy Posted February 4, 2009 Author Report Share Posted February 4, 2009 It's not possible that both the commands failed to give you anything. You would have to do: su first, and enter root password when prompted, and then run the two commands I gave you. Maybe the lsusb might fail, but the dmesg for sure will not. Unless you meant that when you ran dmesg, it had no info for usb - if so please clarify clearly. Sorry. Yes, dmesg had no info that said any of my USB's are working. But now the USB IS working. It DOES come up in lsusb and dmesg. So NOW everything you suggested to me works correctly, just like you said it would. Thanks Link to comment Share on other sites More sharing options...
ianw1974 Posted February 4, 2009 Report Share Posted February 4, 2009 That's good to know, strange that it wasn't before though. Does that mean you can configure and print now? Link to comment Share on other sites More sharing options...
Steve Scrimpshire Posted February 5, 2009 Report Share Posted February 5, 2009 According to this, it looks like this device is supported by SANE (for scanning). You need to install a front-end package along with libsane. I would suggest Xsane and/or Gimp for scanning. As for printing in color, you really shouldn't have a problem with it. It should print in color by default, but I would check the configuration (or buttons) of the printer itself. Link to comment Share on other sites More sharing options...
yogibearjmy Posted February 5, 2009 Author Report Share Posted February 5, 2009 That's good to know, strange that it wasn't before though. Does that mean you can configure and print now? Yup. It all works...except for being able to print in color. And then I get to the part where I think I can change the cartridge settings to print color, it asks me for username and password, like everything else does. Well for whatever reason my username and password don't work for this. It says the password is wrong. It's not. Anyhow...printing is GO! Link to comment Share on other sites More sharing options...
ianw1974 Posted February 5, 2009 Report Share Posted February 5, 2009 You probably need to use the root user and password to configure it perhaps..... Link to comment Share on other sites More sharing options...
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