jordanthompson Posted October 14, 2004 Report Share Posted October 14, 2004 Hi there, I have on-board usb ports that seem to be recognized by Mandrake 10.0 (I can see it via harddrake.) I don't remember the file, but there was a post that suggested tailing a log file to see if plugging/unplugging a usb device is recorded - I tried this and it was not. I manually set up the printer (an HP882C Deskjet that is in the supported printer list) but nothing prints. Any suggestions would be most appreciated! Quote Link to comment Share on other sites More sharing options...
devries Posted October 14, 2004 Report Share Posted October 14, 2004 When you say you manually added the printer you mean you used the MCC to set it up or did you use cups or KDE, or did you edit some files? HP printers are pretty well supported so it should work. I suggest you let the MCC set it up for you. Make sure the printer is 'on' when the MCC starts configuring. Good luck. Quote Link to comment Share on other sites More sharing options...
jordanthompson Posted October 14, 2004 Author Report Share Posted October 14, 2004 When you say you manually added the printer you mean you used the MCC to set it up or did you use cups or KDE, or did you edit some files? <{POST_SNAPBACK}> Thanks - I'll clarify... WHen I ran MCC/printers, there were none listed and it did not find one on the USB. I used MCC and added the printer I wanted (via "Manual configuration.") It was not discovered by the system. I had to select USB 0 for connection. I checked under /dev/usb and the only enry is hid and it is empty. Quote Link to comment Share on other sites More sharing options...
durvish Posted October 14, 2004 Report Share Posted October 14, 2004 (edited) make sure you have the hp printer drivers loaded from urpmi ---- i think they are hpoj --- just su then urpmi hpoj --- oh yeah I think you might want to reistall the printer again after that -- i usually try to install through cups instead of MCC. Edited October 14, 2004 by durvish Quote Link to comment Share on other sites More sharing options...
jordanthompson Posted October 14, 2004 Author Report Share Posted October 14, 2004 Thanks for the info... There is something more fundamentally wrong than the HP drivers... My USB did not discover this printer and does not know when I connect/disconnect it from the USB port. Quote Link to comment Share on other sites More sharing options...
durvish Posted October 14, 2004 Report Share Posted October 14, 2004 open up console and su to root then type ptal-init setup and probe for the usb printer, it will find the hp printer, then follow the directions after that is done shut down cups then restart cups (or just reboot0 then go to cups and set up the printer. p.s. i know this is going to be a stupid question -- but do you have cups installed? also if your printer is an all-in-one then goto sourceforge and download the hpijs source and build it before you ptal-init to get all the components working Quote Link to comment Share on other sites More sharing options...
jordanthompson Posted October 14, 2004 Author Report Share Posted October 14, 2004 thanks for your help, I do have cups installed. When I used mcc to install a printer, I thought it probed the USB ports for you. I'll try doing it manually as you suggest when I get home tonight. Quote Link to comment Share on other sites More sharing options...
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