daniewicz Posted November 15, 2009 Report Share Posted November 15, 2009 My daughter recently received a new Toshiba laptop from Best Buy as a gift from the grandparents. She is 9, so her only computing need is web-based games. I tolerated Vista for awhile, but then one day the laptop had trouble booting and I used this event as an excuse to wipe the drive clean and install the KDE version of Mandriva 2010.0. All seemed to be fine for a week or so and then she began to have trouble with the laptop intermittently freezing for a minute or so. I ran fsck on the boot and home partitions and found errors which were repaired successfully. The freezing continue however, with dmesg showing hard disk errors. At this point I am ready for some warranty activity. For no reason at all, I asked my daughter log in using the xguest account instead of her own account. To my surprise, she has been playing for several hours with no freezes. :o [moved from Installing Mandriva by spinynorman] Link to comment Share on other sites More sharing options...
daniewicz Posted November 16, 2009 Author Report Share Posted November 16, 2009 So after several hours of use all is well when running from the guest account. I had a look at dmesg, and it is completely clean with no hard disk errors being reported. Link to comment Share on other sites More sharing options...
ianw1974 Posted November 16, 2009 Report Share Posted November 16, 2009 Can you copy and paste the errors from dmesg so we can see what they are. Also with the intermittent freezing, perhaps some process like beagle, or whatever that indexing program was ages ago that caused systems to run slow. Try a: ps aux when logged in as normal user, and see what processes are running. Link to comment Share on other sites More sharing options...
daniewicz Posted November 16, 2009 Author Report Share Posted November 16, 2009 Here are the errors I saw this morning during boot as a normal user. ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0 ata1.00: irq_stat 0x40000008 ata1.00: cmd 60/20:08:14:74:b0/00:00:04:00:00/40 tag 1 ncq 16384 in res 41/40:00:33:74:b0/00:00:04:00:00/40 Emask 0x409 (media error) <F> ata1.00: status: { DRDY ERR } ata1.00: error: { UNC } ata1.00: configured for UDMA/133 ata1: EH complete sd 0:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0 ata1.00: irq_stat 0x40000008 ata1.00: cmd 60/20:00:14:74:b0/00:00:04:00:00/40 tag 0 ncq 16384 in res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F> ata1.00: status: { DRDY ERR } ata1.00: error: { UNC } ata1.00: configured for UDMA/133 ata1: EH complete ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0 ata1.00: irq_stat 0x40000008 ata1.00: cmd 60/20:08:14:74:b0/00:00:04:00:00/40 tag 1 ncq 16384 in res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F> ata1.00: status: { DRDY ERR } ata1.00: error: { UNC } ata1.00: configured for UDMA/133 ata1: EH complete ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0 ata1.00: irq_stat 0x40000008 ata1.00: cmd 60/20:00:14:74:b0/00:00:04:00:00/40 tag 0 ncq 16384 in res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F> ata1.00: status: { DRDY ERR } ata1.00: error: { UNC } ata1.00: configured for UDMA/133 ata1: EH complete ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0 ata1.00: irq_stat 0x40000008 ata1.00: cmd 60/20:08:14:74:b0/00:00:04:00:00/40 tag 1 ncq 16384 in res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F> ata1.00: status: { DRDY ERR } ata1.00: error: { UNC } ata1.00: configured for UDMA/133 ata1: EH complete ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0 ata1.00: irq_stat 0x40000008 ata1.00: cmd 60/20:00:14:74:b0/00:00:04:00:00/40 tag 0 ncq 16384 in res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F> ata1.00: status: { DRDY ERR } ata1.00: error: { UNC } ata1.00: configured for UDMA/133 sd 0:0:0:0: [sda] Unhandled sense code sd 0:0:0:0: [sda] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE sd 0:0:0:0: [sda] Sense Key : Medium Error [current] [descriptor] Descriptor sense data with sense descriptors (in hex): 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00 04 b0 74 33 sd 0:0:0:0: [sda] Add. Sense: Unrecovered read error - auto reallocate failed end_request: I/O error, dev sda, sector 78672947 ata1: EH complete ata1.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0 ata1.00: irq_stat 0x40000008 ata1.00: cmd 60/08:08:2c:74:b0/00:00:04:00:00/40 tag 1 ncq 4096 in res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F> ata1.00: status: { DRDY ERR } ata1.00: error: { UNC } ata1.00: configured for UDMA/133 ata1: EH complete ata1.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0 ata1.00: irq_stat 0x40000008 ata1.00: cmd 60/08:08:2c:74:b0/00:00:04:00:00/40 tag 1 ncq 4096 in res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F> ata1.00: status: { DRDY ERR } ata1.00: error: { UNC } ata1.00: configured for UDMA/133 ata1: EH complete ata1.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0 ata1.00: irq_stat 0x40000008 ata1.00: cmd 60/08:08:2c:74:b0/00:00:04:00:00/40 tag 1 ncq 4096 in res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F> ata1.00: status: { DRDY ERR } ata1.00: error: { UNC } ata1.00: configured for UDMA/133 ata1: EH complete ata1.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0 ata1.00: irq_stat 0x40000008 ata1.00: cmd 60/08:08:2c:74:b0/00:00:04:00:00/40 tag 1 ncq 4096 in res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F> ata1.00: status: { DRDY ERR } ata1.00: error: { UNC } Link to comment Share on other sites More sharing options...
daniewicz Posted November 16, 2009 Author Report Share Posted November 16, 2009 USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND root 1 0.0 0.0 1796 564 ? Ss 07:22 0:00 init [5] root 2 0.0 0.0 0 0 ? S< 07:22 0:00 [kthreadd] root 3 0.0 0.0 0 0 ? S< 07:22 0:00 [migration/0] root 4 0.0 0.0 0 0 ? S< 07:22 0:00 [ksoftirqd/0] root 5 0.0 0.0 0 0 ? R< 07:22 0:00 [events/0] root 6 0.0 0.0 0 0 ? S< 07:22 0:00 [khelper] root 7 0.0 0.0 0 0 ? S< 07:22 0:00 [async/mgr] root 8 0.0 0.0 0 0 ? S< 07:22 0:00 [kintegrityd/0] root 9 0.0 0.0 0 0 ? S< 07:22 0:00 [kblockd/0] root 10 0.0 0.0 0 0 ? S< 07:22 0:00 [kacpid] root 11 0.0 0.0 0 0 ? S< 07:22 0:00 [kacpi_notify] root 12 0.0 0.0 0 0 ? S< 07:22 0:00 [kacpi_hotplug] root 13 0.0 0.0 0 0 ? S< 07:22 0:00 [kseriod] root 14 0.0 0.0 0 0 ? S 07:22 0:00 [khungtaskd] root 15 0.0 0.0 0 0 ? S 07:22 0:00 [pdflush] root 16 0.0 0.0 0 0 ? S 07:22 0:00 [pdflush] root 17 0.0 0.0 0 0 ? S< 07:22 0:00 [kswapd0] root 18 0.0 0.0 0 0 ? S< 07:22 0:00 [aio/0] root 19 0.0 0.0 0 0 ? S< 07:22 0:00 [crypto/0] root 22 0.0 0.0 0 0 ? S< 07:22 0:00 [kpsmoused] root 34 0.0 0.0 0 0 ? S< 07:22 0:00 [i915/0] root 45 0.0 0.0 0 0 ? S< 07:22 0:00 [ata/0] root 46 0.0 0.0 0 0 ? S< 07:22 0:00 [ata_aux] root 48 0.0 0.0 0 0 ? S< 07:22 0:00 [scsi_eh_0] root 49 0.0 0.0 0 0 ? S< 07:22 0:00 [scsi_eh_1] root 50 0.0 0.0 0 0 ? S< 07:22 0:00 [scsi_eh_2] root 51 0.0 0.0 0 0 ? S< 07:22 0:00 [scsi_eh_3] root 52 0.0 0.0 0 0 ? S< 07:22 0:00 [scsi_eh_4] root 53 0.0 0.0 0 0 ? S< 07:22 0:00 [scsi_eh_5] root 62 0.0 0.0 0 0 ? S< 07:22 0:00 [kjournald2] root 151 0.0 0.0 2196 884 ? S<s 07:23 0:00 /sbin/udevd -d root 288 0.0 0.0 0 0 ? S< 07:23 0:00 [ksuspend_usbd] root 289 0.0 0.0 0 0 ? S< 07:23 0:00 [khubd] root 316 0.0 0.0 0 0 ? S< 07:23 0:00 [scsi_eh_6] root 317 0.0 0.0 0 0 ? S< 07:23 0:00 [usb-storage] root 367 0.0 0.0 0 0 ? S< 07:23 0:00 [kconservative/0] root 368 0.0 0.0 0 0 ? S< 07:23 0:00 [kondemand/0] root 434 0.0 0.0 0 0 ? S< 07:23 0:00 [kjournald2] root 598 0.0 0.0 1844 596 ? Ss 07:23 0:00 syslogd -m 0 root 605 0.0 0.0 1788 584 ? Ss 07:23 0:00 /usr/sbin/acpid root 620 0.0 0.0 1792 412 ? Ss 07:23 0:00 klogd -x 14 637 0.0 0.0 2804 1208 ? Ss 07:23 0:00 dbus-daemon --system 18 662 0.0 0.2 6936 4664 ? Ss 07:23 0:00 hald root 665 0.0 0.1 17552 2848 ? Ssl 07:23 0:00 /usr/sbin/console-kit-daemon root 667 0.0 0.0 3568 1192 ? S 07:23 0:00 hald-runner root 821 0.0 0.0 3640 1120 ? S 07:23 0:00 /usr/lib/hal/hald-addon-generic-backlight root 827 0.0 0.0 3644 1112 ? S 07:23 0:00 hald-addon-input: Listening on /dev/input/event5 /dev root 828 0.0 0.0 3648 1108 ? S 07:23 0:00 hald-addon-storage: polling /dev/sdb (every 2 sec) root 841 0.0 0.0 3656 1200 ? S 07:23 0:00 /usr/lib/hal/hald-addon-cpufreq 18 842 0.0 0.0 3296 1000 ? S 07:23 0:00 hald-addon-acpi: listening on acpid socket /var/run/a root 871 0.0 0.0 3932 1000 ? S 07:23 0:00 /usr/bin/kdm -nodaemon root 873 0.9 1.5 75352 29664 tty7 Ss+ 07:23 0:14 /etc/X11/X -deferglyphs 16 -nolisten tcp :0 vt7 -auth root 874 0.0 0.0 0 0 ? S< 07:23 0:00 [kauditd] root 881 0.0 0.1 5536 2652 ? S 07:23 0:00 -:0 root 889 0.0 0.0 3352 728 ? S 07:23 0:00 dbus-launch --autolaunch 4f9ceb60122cc356a31804ad4af7 root 890 0.0 0.0 2408 692 ? Ss 07:23 0:00 /usr/bin/dbus-daemon --fork --print-pid 5 --print-add root 994 0.0 0.0 3648 1112 ? S 07:23 0:00 hald-addon-storage: polling /dev/sr0 (every 2 sec) root 1009 0.0 0.0 0 0 ? S< 07:23 0:00 [hd-audio0] kaka 1017 0.0 0.0 4372 1572 ? Ss 07:23 0:00 /bin/sh /usr/bin/startkde kaka 1203 0.0 0.0 3352 720 ? S 07:23 0:00 /usr/bin/dbus-launch --exit-with-session --sh-syntax kaka 1212 0.0 0.0 2640 1068 ? Ss 07:23 0:00 /usr/bin/dbus-daemon --fork --print-pid 5 --print-add kaka 1226 0.0 0.0 4024 696 ? Ss 07:23 0:00 gpg-agent --use-standard-socket --daemon --write-env- kaka 1230 0.0 0.0 3952 984 ? Ss 07:23 0:00 /usr/bin/imwheel -k kaka 1273 0.0 0.1 15120 2872 ? Ss 07:23 0:00 s2u --daemon=yes kaka 1728 0.0 0.4 59028 9304 ? Ss 07:24 0:00 kdeinit4: kdeinit4 Running... kaka 1729 0.0 0.3 60424 7608 ? S 07:24 0:00 kdeinit4: klauncher [kdeinit] --fd=8 kaka 1731 0.0 0.8 93116 15724 ? Sl 07:24 0:00 kdeinit4: kded4 [kdeinit] kaka 1733 0.0 0.0 2900 1040 ? S 07:24 0:00 /usr/lib/gam_server daemon 2032 0.0 0.0 2020 388 ? Ss 07:24 0:00 /usr/sbin/atd -l 0.8 root 2081 0.0 0.0 4232 1088 ? Ss 07:24 0:00 crond kaka 2143 0.0 0.0 1776 372 ? S 07:24 0:00 kwrapper4 ksmserver kaka 2144 0.0 0.6 89548 11844 ? Sl 07:24 0:00 kdeinit4: ksmserver [kdeinit] kaka 2186 0.0 1.1 242772 23120 ? S 07:24 0:01 kwin root 2360 0.0 0.0 4612 896 ? Ss 07:24 0:00 /usr/sbin/wpa_supplicant -B -i ath0 -c /etc/wpa_suppl kaka 2419 0.0 0.5 81320 11492 ? S 07:24 0:00 kdeinit4: kglobalaccel [kdeinit] kaka 2423 0.4 1.9 268688 38456 ? Sl 07:24 0:05 kdeinit4: plasma-desktop [kdeinit] kaka 2425 0.0 0.9 233212 17512 ? Sl 07:24 0:00 /usr/bin/knotify4 root 2431 0.0 0.0 1820 500 ? Ss 07:24 0:00 /sbin/ifplugd -I -b -i ath0 root 2505 0.0 0.0 1820 472 ? Ss 07:24 0:00 /sbin/ifplugd -I -b -i eth0 kaka 2577 0.0 0.5 80576 10680 ? S 07:24 0:00 kdeinit4: kaccess [kdeinit] kaka 2589 0.0 0.5 82212 10680 ? S 07:24 0:00 kdeinit4: nepomukserver [kdeinit] kaka 2601 0.0 0.2 16764 4808 ? S 07:24 0:00 /usr/bin/pam-panel-icon kaka 2608 0.0 1.1 249752 21996 ? S 07:24 0:01 kdeinit4: krunner [kdeinit] kaka 2616 0.0 0.2 94508 4816 ? S<sl 07:24 0:00 /usr/bin/pulseaudio --start --log-target=syslog rtkit 2619 0.0 0.0 18692 1044 ? SNl 07:24 0:00 /usr/lib/rtkit-daemon kaka 2621 0.0 1.3 44360 25460 ? S 07:24 0:00 /usr/bin/perl /usr/bin/mdkapplet kaka 2622 0.1 1.5 44488 30224 ? S 07:24 0:02 /usr/bin/perl /usr/bin/net_applet root 2627 0.0 0.1 5780 3184 ? S 07:24 0:00 /usr/lib/polkit-1/polkitd kaka 2628 0.0 0.7 84040 15376 ? S 07:24 0:00 kdeinit4: kmix [kdeinit] kaka 2629 0.0 0.0 13628 1532 ? Sl 07:24 0:00 /usr/bin/xsettings-kde kaka 2631 1.3 1.4 43304 28852 ? S 07:24 0:18 /usr/bin/perl /usr/bin/draksnapshot-applet kaka 2633 0.0 0.8 87604 16348 ? S 07:24 0:00 kdeinit4: klipper [kdeinit] kaka 2641 0.0 0.1 10900 2844 ? S 07:24 0:00 /usr/lib/pulse/gconf-helper kaka 2643 0.0 0.1 5872 2608 ? S 07:24 0:00 /usr/lib/gconfd-2 root 2645 0.0 0.0 2016 616 ? S 07:24 0:00 /sbin/pam_timestamp_check -d root kaka 2652 0.0 0.0 5760 1896 ? S 07:24 0:00 /usr/lib/gvfsd kaka 2660 0.0 0.1 29928 2296 ? Ssl 07:24 0:00 /usr/lib//gvfs-fuse-daemon /home/kaka/.gvfs avahi 2776 0.0 0.0 2844 1480 ? Ss 07:24 0:00 avahi-daemon: running [linux.local] root 2778 0.0 0.0 3028 448 ? S 07:24 0:00 /usr/sbin/hddtemp -d -l 127.0.0.1 /dev/hda avahi 2779 0.0 0.0 2844 480 ? Ss 07:24 0:00 avahi-daemon: chroot helper rpc 2782 0.0 0.0 2180 584 ? Ss 07:24 0:00 rpcbind -i root 2862 0.0 0.0 3600 1516 ? SNs 07:24 0:00 /usr/sbin/preload --verbose 1 ntp 3488 0.0 0.0 3016 1208 ? Ss 07:24 0:00 ntpd -u ntp:ntp -p /var/run/ntpd.pid -g root 3524 0.0 0.0 3016 772 ? S 07:24 0:00 ntpd -u ntp:ntp -p /var/run/ntpd.pid -g root 3533 0.0 0.0 1780 460 tty1 Ss+ 07:24 0:00 /sbin/mingetty tty1 root 3534 0.0 0.0 1780 460 tty2 Ss+ 07:24 0:00 /sbin/mingetty tty2 root 3537 0.0 0.0 1780 464 tty3 Ss+ 07:24 0:00 /sbin/mingetty tty3 root 3538 0.0 0.0 1780 464 tty4 Ss+ 07:24 0:00 /sbin/mingetty tty4 root 3541 0.0 0.0 1780 468 tty5 Ss+ 07:24 0:00 /sbin/mingetty tty5 root 3544 0.0 0.0 1780 460 tty6 Ss+ 07:24 0:00 /sbin/mingetty tty6 root 3635 0.0 0.0 2528 528 ? Ss 07:24 0:00 dhclient -1 -q -lf /var/lib/dhcp/dhclient-ath0.leases root 3690 0.0 0.0 1980 580 ? Ss 07:24 0:00 /usr/sbin/vnstatd -d kaka 3707 0.0 0.5 111696 10468 ? Sl 07:24 0:00 /usr/lib/notification-daemon root 7560 0.0 0.0 2192 860 ? S< 07:28 0:00 /sbin/udevd -d kaka 8558 0.0 0.3 59712 6712 ? S 07:29 0:00 kdeinit4: kio_file [kdeinit] file local:/home/kaka/tm root 10133 0.0 0.0 2192 756 ? S< 07:31 0:00 /sbin/udevd -d kaka 24881 0.0 0.4 60976 8064 ? S 07:46 0:00 kdeinit4: kio_desktop [kdeinit] desktop local:/home/k kaka 24882 0.0 0.3 59312 6556 ? S 07:46 0:00 kdeinit4: kio_file [kdeinit] file local:/home/kaka/tm kaka 25533 0.0 0.3 59452 7544 ? S 07:47 0:00 kdeinit4: kio_trash [kdeinit] trash local:/home/kaka/ kaka 25836 2.8 0.9 94048 17968 ? Sl 07:47 0:00 kdeinit4: konsole [kdeinit] kaka 25838 0.2 0.1 4592 1984 pts/0 Rs 07:47 0:00 /bin/bash kaka 25876 0.0 0.0 2564 912 pts/0 R+ 07:47 0:00 ps aux Link to comment Share on other sites More sharing options...
ianw1974 Posted November 16, 2009 Report Share Posted November 16, 2009 Nothing strange in the process listing. Although your dmesg is rather worrying. You have the sda errors but you're also getting them on ata as well. So, either the disks are OK and the ata controller is faulty, or the disks are faulty. Are your disks connected to the system board? And what mode is it running in, standard or legacy? Are they sata disks? If on-board connected, have you a PCI SATA controller you might be able to connect the disks to temporarily and see if the problem goes away? Link to comment Share on other sites More sharing options...
daniewicz Posted November 17, 2009 Author Report Share Posted November 17, 2009 Thanks for the replies Ian. I have part of this problem figured out. Home and temporary directories for xguest are mounted on tmpfs, which is a ramdisk, so the faulty disk or disk controller are not an issue. The laptop has a single 160 GB sata drive. I can remove the drive and try it out on a different computer to see if the disk is bad or the onboard controller. Link to comment Share on other sites More sharing options...
ianw1974 Posted November 17, 2009 Report Share Posted November 17, 2009 That at least explains why xguest never saw the disk errors at least, so seems we do have some sort of issue. If you can check the disk in another machine as soon as, we can then see which is the cause of the problem. Of course, you might want to copy any valuable data off the disk as soon as possible before it does die completely should the disk be at fault. Link to comment Share on other sites More sharing options...
willie Posted November 17, 2009 Report Share Posted November 17, 2009 Maybe disabeling speedboot in /etc/sysconfig/speedboot will help, just a gues. Link to comment Share on other sites More sharing options...
daniewicz Posted November 27, 2009 Author Report Share Posted November 27, 2009 (edited) I can remove the drive and try it out on a different computer to see if the disk is bad or the onboard controller. Well the drive did not work when I tried it in a different (desktop) computer. So it appears the drive is bad. I shipped the laptop to Toshiba for repairs as it is still under warranty. Edited November 27, 2009 by daniewicz Link to comment Share on other sites More sharing options...
daniewicz Posted December 2, 2009 Author Report Share Posted December 2, 2009 Newly repaired laptop received via UPS yesterday. New hard drive and updated BIOS and default vista install. My 9 year old daughter does not want me to reinstall linux, she thinks that is what originally broke the laptop. Link to comment Share on other sites More sharing options...
ianw1974 Posted December 2, 2009 Report Share Posted December 2, 2009 Hmm, and Vista won't be worse? :D You need to start a little bit of education there that it wasn't Linux's fault, but Windows didn't like Linux and so broke your laptop. Hence, Windows should never be installed Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now