unable to connect with external modem

[Guest goathunter]

hello. I am running mandriva 2005 le. After trying for 6 weeks to get my smartlink driver to work my linmodem, i bit the bullet and got an external serial modem. problem is, I'm having no luck with this one either.

 

My modem is plugged into com1/dev/ttyso

It is a Dynalink external 56K e-modem II

Shows up in mandrake control center as

TOP| topic 56k external data fax modem (dev/ttyso)

 

I seem unable to get it to connect to the internet.

 

I went to mandrake control center. enter root password to get in.

Went to modem connection.

Select modem.

TOP| topic 56k external data fax modem (dev/ttyso)

 

Clicked next.

Select contry.

New Zealand.

Ihug.

 

Next fill out connection name.

I called it marcus.

Phone number already there.

entered login id and password.

authentication was pap/chap.

 

Next menu was to fill out ip and subnet.

first time i left these.

second attemtp i put in the ip setting i had for my network card

ip 192.168.1.100

sub 255.255.255.0

 

both times i failed to connect.

 

Next menu was DNS. Unsure what to fill out here so I left it on automatic.

Next menu was gateway ip. I put this on auto as well.

 

Next was selecting whether users could use the connection. I selected yes.

Next was start on boot. I selected No.

Next was try now? I clicked Yes.

 

Now the modem made a lot of noise. Phone was dialed and got a lot of static but then got a message saying cannot connect, check config settings.

 

I've tried to connect with kppp and it freezes on iniatalising modem.

 

Would anyone be able to show me what i'm doing wrong?

 

[moved to networking by arctic]

[jboy]

Unless your ISP has assigned you an IP (unlikely), that needs to be left blank and definitely not the internal address of your nic. Having that 192.168.1.100 in there is enough by itself to keep you from connecting. When you dial-in, typically your IP is assigned at that time from a pool and automatically detected by the system. Usually the DNS would be auto assigned too, although you should check with your ISP to see if you need to specify the DNS addresses in your dialup configuration (but that wouldn't keep you from connecting, you just wouldn't get any name resolution).

 

If you're using the shorewall firewall, is shorewall configured for interface ppp0? You can do this from MCC -> Security -> firewall or by directly editing /etc/shorewall/interfaces.

 

It's possible it could be the authentication method. Have you verified that your ISP is expecting either PAP or CHAP?

 

When you try to connect, as root in a terminal, issue the command:

tail -f /var/log/messages

 

That will show some messages about what is happening and may provide some clues. Post that here if you're getting clear error messages.

Edited August 6, 2005 by jboy