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scanner software not working now


crundle
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I was using Kooka previously on my setup (mandrake 10.2 canon fb630p via serial? port with a canon bjc 3000 piggybacked into it. this setup worked before in xp and also in mandrake earlier this week, but when i tried to scan something whilst stupidly finishing some printing (something xp would not let me do at the same time) the printing hung up and now when i try to run any scanner software, the scanner makes a noise, then i get the following fault

 

the application kooka crashed and caused the signal 11 (SIGSEGV)

when i backtrace, i get

(no debugging symbols found)

Using host libthread_db library "/lib/tls/libthread_db.so.1".

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

[Thread debugging using libthread_db enabled]

[New Thread -1232886080 (LWP 18771)]

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

(no debugging symbols found)

[KCrash handler]

#7 0xb68a6cb0 in strcpy () from /lib/tls/libc.so.6

#8 0xb61f2c36 in sane_canon_pp_control_option ()

from /usr/lib/sane/libsane-canon_pp.so.1

 

i hope this is something i can fix as the scanner is quite useful to me.

i have no idea how to remove the scanner from the list of scanners, i thought maybe that might help things if it has to reinstall the scanner

 

thanks for any help offered,

 

crundle

:)

always something i've done - Problem Exists Between Keyboard And Chair....PEBKAC

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will give that a try. the other interesting (?) thing is that now my printer is not printing, it goes through the processes, but doesnt put ink to paper. so i am thinking of unplugging the scanner unless it needs to be used, to see if it is a conflict of sorts between the two of them.

 

i feel stupid for having to keep asking for help here, but every time i just get it going right, i find i need to do something new so then the learning curve starts again, and i shoul dbe studying for exams now, so the printer is the priority, now i did manage to get the scanner going after going into another user profile - will have to deal with that issue later....

 

thanks again for the help

 

crundle

 

:)

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Am I stupid or what? I had changed the black ink cartridge in my printer about 2 days previous to the problem occuring, and it hadn't started taking ink out of it untill just now! so I made up some pages of pure black boxes and printed them until the ink was flowing properly.

 

btw, the problem with the scanner is partly fixed in that I managed to get it going in another profile, but will explore what the problem is there after my exams, in aweeks time....

 

thanks for the help as always,

 

crundle (one more problem solved, about a million more to come)

 

:)

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