Guest gwr Posted January 17, 2005 Report Share Posted January 17, 2005 (edited) Hi, I've been looking in Google, and asking for help in some forums but I still don't have a solution for my problem. I've got a Thomson (or Alcatel?... never mind) silver SpeedTouch USB modem. It works fine in Windows (as you can see :P ), but my Mandrake doesn't detect it at all: > lspci -v (...) 00:11.2 USB Controller: VIA Technologies, Inc. USB (rev 23) (prog-if 00 [uHCI]) Subsystem: VIA Technologies, Inc. (Wrong ID) USB Controller Flags: bus master, medium devsel, latency 32, IRQ 19 I/O ports at e400 Capabilities: <available only to root> 00:11.3 USB Controller: VIA Technologies, Inc. USB (rev 23) (prog-if 00 [uHCI]) Subsystem: VIA Technologies, Inc. (Wrong ID) USB Controller Flags: bus master, medium devsel, latency 32, IRQ 19 I/O ports at e800 Capabilities: <available only to root> (...) > cat /proc/bus/usb/devices T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 2 B: Alloc= 0/900 us ( 0%), #Int= 0, #Iso= 0 D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1 P: Vendor=0000 ProdID=0000 Rev= 2.06 S: Manufacturer=Linux 2.6.3-7mdk uhci_hcd S: Product=UHCI Host Controller S: SerialNumber=0000:00:11.3 C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr= 0mA I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub E: Ad=81(I) Atr=03(Int.) MxPS= 2 Ivl=255ms T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 2 B: Alloc= 0/900 us ( 0%), #Int= 0, #Iso= 0 D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1 P: Vendor=0000 ProdID=0000 Rev= 2.06 S: Manufacturer=Linux 2.6.3-7mdk uhci_hcd S: Product=UHCI Host Controller S: SerialNumber=0000:00:11.2 C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr= 0mA I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub E: Ad=81(I) Atr=03(Int.) MxPS= 2 Ivl=255ms The SpeedTouchConf script exits with an error: modem_run failed (code 253) Modem not found where expected. hotplug is running in my system. Only the red USB light on the modem flashes in Linux. I have almost none additional packages installed on Linux and the default kernel which comes with the MDK 10.0 Official distribution. Someone help me, please :) Greets gwr edit p.s. it isn't the same problem as below! Unfortunately I don't have any other USB devices to check if it works. If it could help - I've got a MSI KT3 Ultra mainboard. Edited January 20, 2005 by gwr Quote Link to comment Share on other sites More sharing options...
inflexion Posted January 18, 2005 Report Share Posted January 18, 2005 you looked here?, it does cover the silver modem so it might help you along the way Quote Link to comment Share on other sites More sharing options...
Guest gwr Posted January 18, 2005 Report Share Posted January 18, 2005 (edited) you looked here?, it does cover the silver modem so it might help you along the way <{POST_SNAPBACK}> but mandrake doesn't detect my modem at all - like it wasn't connected to the usb port, speedtouchconf exits with an error: modem_run error (code 253) Modem device not found where expected. Edited January 18, 2005 by gwr Quote Link to comment Share on other sites More sharing options...
arthur Posted January 19, 2005 Report Share Posted January 19, 2005 um, could you post your kernel version (type uname -a in the console) and the output of dmesg? Quote Link to comment Share on other sites More sharing options...
Guest gwr Posted January 19, 2005 Report Share Posted January 19, 2005 $ uname -a Linux localhost 2.6.3-7mdk #1 Wed Mar 17 15:56:42 CET 2004 i686 unknown unknown GNU/Linux $ dmesg Linux version 2.6.3-7mdk (nplanel@n3.mandrakesoft.com) (gcc version 3.3.2 (Mandrake Linux 10.0 3.3.2-6mdk)) #1 Wed Mar 17 15:56:42 CET 2004 BIOS-provided physical RAM map: BIOS-e820: 0000000000000000 - 000000000009fc00 (usable) BIOS-e820: 000000000009fc00 - 00000000000a0000 (reserved) BIOS-e820: 00000000000f0000 - 0000000000100000 (reserved) BIOS-e820: 0000000000100000 - 000000000fff0000 (usable) BIOS-e820: 000000000fff0000 - 000000000fff8000 (ACPI data) BIOS-e820: 000000000fff8000 - 0000000010000000 (ACPI NVS) BIOS-e820: 00000000fec00000 - 00000000fec01000 (reserved) BIOS-e820: 00000000fee00000 - 00000000fee01000 (reserved) BIOS-e820: 00000000fff80000 - 0000000100000000 (reserved) 255MB LOWMEM available. found SMP MP-table at 000fb940 hm, page 000fb000 reserved twice. hm, page 000fc000 reserved twice. hm, page 000f6000 reserved twice. hm, page 000f7000 reserved twice. On node 0 totalpages: 65520 DMA zone: 4096 pages, LIFO batch:1 Normal zone: 61424 pages, LIFO batch:14 HighMem zone: 0 pages, LIFO batch:1 DMI 2.3 present. ACPI: RSDP (v000 AMI ) @ 0x000fa8f0 ACPI: RSDT (v001 AMIINT VIA_K7 0x00000010 MSFT 0x00000097) @ 0x0fff0000 ACPI: FADT (v001 AMIINT VIA_K7 0x00000011 MSFT 0x00000097) @ 0x0fff0030 ACPI: MADT (v001 AMIINT VIA_K7 0x00000009 MSFT 0x00000097) @ 0x0fff00c0 ACPI: DSDT (v001 VIA VIA_K7 0x00001000 MSFT 0x0100000d) @ 0x00000000 ACPI: PM-Timer IO Port: 0x808 ACPI: Local APIC address 0xfee00000 ACPI: LAPIC (acpi_id[0x01] lapic_id[0x00] enabled) Processor #0 6:10 APIC version 16 Using ACPI for processor (LAPIC) configuration information Intel MultiProcessor Specification v1.4 Virtual Wire compatibility mode. OEM ID: VIA Product ID: VT5440B APIC at: 0xFEE00000 I/O APIC #2 Version 2 at 0xFEC00000. Enabling APIC mode: Flat. Using 1 I/O APICs Processors: 1 Built 1 zonelists Kernel command line: BOOT_IMAGE=linux ro root=305 devfs=mount acpi=ht resume=/dev/hda6 splash=silent bootsplash: silent mode. Initializing CPU#0 PID hash table entries: 1024 (order 10: 8192 bytes) Detected 1667.402 MHz processor. Using pmtmr for high-res timesource Console: colour dummy device 80x25 Memory: 255332k/262080k available (1816k kernel code, 6012k reserved, 849k data, 272k init, 0k highmem) Checking if this processor honours the WP bit even in supervisor mode... Ok. Calibrating delay loop... 3301.37 BogoMIPS Dentry cache hash table entries: 32768 (order: 5, 131072 bytes) Inode-cache hash table entries: 16384 (order: 4, 65536 bytes) Mount-cache hash table entries: 512 (order: 0, 4096 bytes) checking if image is initramfs...it isn't (no cpio magic); looks like an initrd Freeing initrd memory: 132k freed CPU: After generic identify, caps: 0383fbff c1c3fbff 00000000 00000000 CPU: After vendor identify, caps: 0383fbff c1c3fbff 00000000 00000000 CPU: CLK_CTL MSR was 6003d22f. Reprogramming to 2003d22f CPU: L1 I Cache: 64K (64 bytes/line), D cache 64K (64 bytes/line) CPU: L2 Cache: 256K (64 bytes/line) CPU: After all inits, caps: 0383fbff c1c3fbff 00000000 00000020 Intel machine check architecture supported. Intel machine check reporting enabled on CPU#0. CPU: AMD Athlon(tm) XP 2000+ stepping 00 Enabling fast FPU save and restore... done. Enabling unmasked SIMD FPU exception support... done. Checking 'hlt' instruction... OK. POSIX conformance testing by UNIFIX enabled ExtINT on CPU#0 ESR value before enabling vector: 00000080 ESR value after enabling vector: 00000000 ENABLING IO-APIC IRQs Setting 2 in the phys_id_present_map ...changing IO-APIC physical APIC ID to 2 ... ok. init IO_APIC IRQs IO-APIC (apicid-pin) 2-0, 2-5, 2-10, 2-11, 2-17, 2-20, 2-21, 2-22, 2-23 not connected. ..TIMER: vector=0x31 pin1=2 pin2=0 number of MP IRQ sources: 18. number of IO-APIC #2 registers: 24. testing the IO APIC....................... IO APIC #2...... .... register #00: 02000000 ....... : physical APIC id: 02 ....... : Delivery Type: 0 ....... : LTS : 0 .... register #01: 00178002 ....... : max redirection entries: 0017 ....... : PRQ implemented: 1 ....... : IO APIC version: 0002 .... IRQ redirection table: NR Log Phy Mask Trig IRR Pol Stat Dest Deli Vect: 00 000 00 1 0 0 0 0 0 0 00 01 001 01 0 0 0 0 0 1 1 39 02 001 01 0 0 0 0 0 1 1 31 03 001 01 0 0 0 0 0 1 1 41 04 001 01 0 0 0 0 0 1 1 49 05 000 00 1 0 0 0 0 0 0 00 06 001 01 0 0 0 0 0 1 1 51 07 001 01 0 0 0 0 0 1 1 59 08 001 01 0 0 0 0 0 1 1 61 09 001 01 0 0 0 0 0 1 1 69 0a 000 00 1 0 0 0 0 0 0 00 0b 000 00 1 0 0 0 0 0 0 00 0c 001 01 0 0 0 0 0 1 1 71 0d 001 01 0 0 0 0 0 1 1 79 0e 001 01 0 0 0 0 0 1 1 81 0f 001 01 0 0 0 0 0 1 1 89 10 001 01 1 1 0 1 0 1 1 91 11 000 00 1 0 0 0 0 0 2 FF 12 001 01 1 1 0 1 0 1 1 99 13 001 01 1 1 0 1 0 1 1 A1 14 000 00 1 0 0 0 0 0 2 FF 15 000 00 1 0 0 0 0 0 0 00 16 000 00 1 0 0 0 0 0 0 00 17 000 00 1 0 0 0 0 0 0 00 IRQ to pin mappings: IRQ0 -> 0:2 IRQ1 -> 0:1 IRQ3 -> 0:3 IRQ4 -> 0:4 IRQ6 -> 0:6 IRQ7 -> 0:7 IRQ8 -> 0:8 IRQ9 -> 0:9 IRQ12 -> 0:12 IRQ13 -> 0:13 IRQ14 -> 0:14 IRQ15 -> 0:15 IRQ16 -> 0:16 IRQ18 -> 0:18 IRQ19 -> 0:19 .................................... done. Using local APIC timer interrupts. calibrating APIC timer ... ..... CPU clock speed is 1666.0437 MHz. ..... host bus clock speed is 266.0630 MHz. NET: Registered protocol family 16 EISA bus registered PCI: PCI BIOS revision 2.10 entry at 0xfdaf1, last bus=1 PCI: Using configuration type 1 mtrr: v2.0 (20020519) ACPI: Subsystem revision 20040211 ACPI: Interpreter disabled. Linux Plug and Play Support v0.97 © Adam Belay PnPBIOS: Disabled PCI: Probing PCI hardware PCI: Probing PCI hardware (bus 00) PCI: Using IRQ router default [1106/3147] at 0000:00:11.0 PCI->APIC IRQ transform: (B0,I17,P0) -> 16 PCI->APIC IRQ transform: (B0,I17,P3) -> 19 PCI->APIC IRQ transform: (B0,I17,P3) -> 19 PCI->APIC IRQ transform: (B0,I17,P2) -> 18 PCI->APIC IRQ transform: (B1,I0,P0) -> 16 vesafb: framebuffer at 0xd0000000, mapped to 0xd0800000, size 16384k vesafb: mode is 800x600x16, linelength=1600, pages=2 vesafb: protected mode interface info at c000:e2e0 vesafb: scrolling: redraw vesafb: directcolor: size=0:5:6:5, shift=0:11:5:0 fb0: VESA VGA frame buffer device apm: BIOS version 1.2 Flags 0x03 (Driver version 1.16ac) ikconfig 0.7 with /proc/config* VFS: Disk quotas dquot_6.5.1 devfs: 2004-01-31 Richard Gooch (rgooch@atnf.csiro.au) devfs: boot_options: 0x1 Initializing Cryptographic API PCI: Via IRQ fixup for 0000:00:11.3, from 5 to 3 PCI: Via IRQ fixup for 0000:00:11.2, from 5 to 3 isapnp: Scanning for PnP cards... isapnp: No Plug & Play device found bootsplash 3.1.4-2004/02/19: looking for picture.... silentjpeg size 14856 bytes, found (800x600, 14808 bytes, v3). Console: switching to colour frame buffer device 92x32 pty: 1024 Unix98 ptys configured Serial: 8250/16550 driver $Revision: 1.90 $ 8 ports, IRQ sharing enabled ttyS0 at I/O 0x3f8 (irq = 4) is a 16550A ttyS1 at I/O 0x2f8 (irq = 3) is a 16550A RAMDISK driver initialized: 16 RAM disks of 32000K size 1024 blocksize Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2 ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx VP_IDE: IDE controller at PCI slot 0000:00:11.1 VP_IDE: chipset revision 6 VP_IDE: not 100% native mode: will probe irqs later ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx VP_IDE: VIA vt8233a (rev 00) IDE UDMA133 controller on pci0000:00:11.1 ide0: BM-DMA at 0xfc00-0xfc07, BIOS settings: hda:DMA, hdb:pio ide1: BM-DMA at 0xfc08-0xfc0f, BIOS settings: hdc:DMA, hdd:pio hda: SAMSUNG SP0802N, ATA DISK drive Using anticipatory io scheduler ide0 at 0x1f0-0x1f7,0x3f6 on irq 14 hdc: HL-DT-ST CD-RW GCE-8524B, ATAPI CD/DVD-ROM drive ide1 at 0x170-0x177,0x376 on irq 15 hda: max request size: 1024KiB hda: 156368016 sectors (80060 MB) w/2048KiB Cache, CHS=16383/255/63, UDMA(100) /dev/ide/host0/bus0/target0/lun0: p1 p2 p3 < p5 p6 p7 > mice: PS/2 mouse device common for all mice serio: i8042 AUX port at 0x60,0x64 irq 12 input: ImPS/2 Generic Wheel Mouse on isa0060/serio1 serio: i8042 KBD port at 0x60,0x64 irq 1 input: AT Translated Set 2 keyboard on isa0060/serio0 md: md driver 0.90.0 MAX_MD_DEVS=256, MD_SB_DISKS=27 EISA: Probing bus 0 at eisa0 NET: Registered protocol family 2 IP: routing cache hash table of 2048 buckets, 16Kbytes TCP: Hash tables configured (established 16384 bind 32768) NET: Registered protocol family 1 BIOS EDD facility v0.13 2004-Mar-09, 1 devices found Please report your BIOS at [url=http://linux.dell.com/edd/results.html]http://linux.dell.com/edd/results.html[/url] Resume Machine: resuming from /dev/hda6 Resuming from device hda6 Resume Machine: This is normal swap space PM: Reading pmdisk image. PM: Resume from disk failed. md: Autodetecting RAID arrays. md: autorun ... md: ... autorun DONE. RAMDISK: Compressed image found at block 0 VFS: Mounted root (ext2 filesystem). Mounted devfs on /dev EXT3-fs: INFO: recovery required on readonly filesystem. EXT3-fs: write access will be enabled during recovery. kjournald starting. Commit interval 5 seconds EXT3-fs: recovery complete. EXT3-fs: mounted filesystem with ordered data mode. Mounted devfs on /dev Freeing unused kernel memory: 272k freed Real Time Clock Driver v1.12 drivers/usb/core/usb.c: registered new driver usbfs drivers/usb/core/usb.c: registered new driver hub drivers/usb/host/uhci-hcd.c: USB Universal Host Controller Interface driver v2.1uhci_hcd 0000:00:11.2: UHCI Host Controller uhci_hcd 0000:00:11.2: irq 19, io base 0000e400 uhci_hcd 0000:00:11.2: new USB bus registered, assigned bus number 1 hub 1-0:1.0: USB hub found hub 1-0:1.0: 2 ports detected uhci_hcd 0000:00:11.3: UHCI Host Controller uhci_hcd 0000:00:11.3: irq 19, io base 0000e800 uhci_hcd 0000:00:11.3: new USB bus registered, assigned bus number 2 hub 2-0:1.0: USB hub found hub 2-0:1.0: 2 ports detected usb 1-2: new full speed USB device using address 2 usb 1-2: control timeout on ep0out uhci_hcd 0000:00:11.2: Unlink after no-IRQ? Different ACPI or APIC settings may help. EXT3 FS on hda5, internal journal Adding 506008k swap on /dev/hda6. Priority:-1 extents:1 Linux agpgart interface v0.100 © Dave Jones agpgart: Detected VIA KT266/KY266x/KT333 chipset agpgart: Maximum main memory to use for agp memory: 203M agpgart: AGP aperture is 128M @ 0xe0000000 kjournald starting. Commit interval 5 seconds EXT3 FS on hda7, internal journal EXT3-fs: mounted filesystem with ordered data mode. Supermount version 2.0.4 for kernel 2.6 inserting floppy driver for 2.6.3-7mdk Floppy drive(s): fd0 is 1.44M FDC 0 is a post-1991 82077 hdc: ATAPI 52X CD-ROM CD-R/RW CD-MRW drive, 2048kB Cache, UDMA(33) Uniform CD-ROM driver Revision: 3.20 ide-floppy driver 0.99.newide drivers/usb/core/usb.c: registered new driver hiddev drivers/usb/core/usb.c: registered new driver hid drivers/usb/input/hid-core.c: v2.0:USB HID core driver NET: Registered protocol family 17 PCI: Setting latency timer of device 0000:00:11.5 to 64 CSLIP: code copyright 1989 Regents of the University of California PPP generic driver version 2.4.2 bootsplash 3.1.4-2004/02/19: looking for picture.... found (800x600, 11943 bytes, v3). bootsplash: status on console 0 changed to on bootsplash 3.1.4-2004/02/19: looking for picture.... found (800x600, 11943 bytes, v3). bootsplash: status on console 1 changed to on bootsplash 3.1.4-2004/02/19: looking for picture.... found (800x600, 11943 bytes, v3). bootsplash: status on console 2 changed to on bootsplash 3.1.4-2004/02/19: looking for picture.... found (800x600, 11943 bytes, v3). bootsplash: status on console 3 changed to on bootsplash 3.1.4-2004/02/19: looking for picture.... found (800x600, 11943 bytes, v3). bootsplash: status on console 4 changed to on bootsplash 3.1.4-2004/02/19: looking for picture.... found (800x600, 11943 bytes, v3). bootsplash: status on console 5 changed to on SCSI subsystem initialized st: Version 20040122, fixed bufsize 32768, s/g segs 256 nvidia: no version for "struct_module" found: kernel tainted. nvidia: module license 'NVIDIA' taints kernel. NVRM: loading NVIDIA Linux x86 NVIDIA Kernel Module 1.0-6629 Wed Nov 3 13:12:51 PST 2004 agpgart: Found an AGP 2.0 compliant device at 0000:00:00.0. agpgart: Putting AGP V2 device at 0000:00:00.0 into 4x mode agpgart: Putting AGP V2 device at 0000:01:00.0 into 4x mode agpgart: Found an AGP 2.0 compliant device at 0000:00:00.0. agpgart: Putting AGP V2 device at 0000:00:00.0 into 4x mode agpgart: Putting AGP V2 device at 0000:01:00.0 into 4x mode atkbd.c: Unknown key released (translated set 2, code 0x7a on isa0060/serio0). atkbd.c: This is an XFree86 bug. It shouldn't access hardware directly. NET: Registered protocol family 10 Disabled Privacy Extensions on device c035fe60(lo) IPv6 over IPv4 tunneling driver cdrom: This disc doesn't have any tracks I recognize! Quote Link to comment Share on other sites More sharing options...
arthur Posted January 20, 2005 Report Share Posted January 20, 2005 try dmesg BEFORE plugging in the modem, and dmesg AFTER plugging in the modem. dmesg should add a few lines at the end when you plug in the usb modem. to see what's added, and to avoid having to post the whole thing again, try "dmesg |tail" to just print the last 10 lines. please post it here...this would just check if a usb device is actually being detected. it should say something like, "new low speed usb device detected..." Quote Link to comment Share on other sites More sharing options...
Guest gwr Posted January 20, 2005 Report Share Posted January 20, 2005 (edited) before plug: $ dmesg | tail bootsplash: status on console 5 changed to on SCSI subsystem initialized st: Version 20040122, fixed bufsize 32768, s/g segs 256 mtrr: 0xd0000000,0x8000000 overlaps existing 0xd0000000,0x1000000 atkbd.c: Unknown key released (translated set 2, code 0x7a on isa0060/serio0). atkbd.c: This is an XFree86 bug. It shouldn't access hardware directly. NET: Registered protocol family 10 Disabled Privacy Extensions on device c035fe60(lo) IPv6 over IPv4 tunneling driver cdrom: This disc doesn't have any tracks I recognize! after plug: $ dmesg | tail mtrr: 0xd0000000,0x8000000 overlaps existing 0xd0000000,0x1000000 atkbd.c: Unknown key released (translated set 2, code 0x7a on isa0060/serio0). atkbd.c: This is an XFree86 bug. It shouldn't access hardware directly. NET: Registered protocol family 10 Disabled Privacy Extensions on device c035fe60(lo) IPv6 over IPv4 tunneling driver cdrom: This disc doesn't have any tracks I recognize! usb 1-2: new full speed USB device using address 2 usb 1-2: control timeout on ep0out uhci_hcd 0000:00:11.2: Unlink after no-IRQ? Different ACPI or APIC settings may help. looks like it detects something connected... what are ACPI and APIC? Edited January 20, 2005 by gwr Quote Link to comment Share on other sites More sharing options...
Guest gwr Posted January 20, 2005 Report Share Posted January 20, 2005 PROBLEM SOLVED how? lilo.conf, append: acpi=on (was acpi=ht) i think everything should work now :) Quote Link to comment Share on other sites More sharing options...
arthur Posted January 20, 2005 Report Share Posted January 20, 2005 yeay! good luck with your modem :D Quote Link to comment Share on other sites More sharing options...
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