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no sound after installing Mandriva 2007 Spring


ofri
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hi,

 

i installed mandriva 2007 spring yesterday on my toshiba A100 laptop. now i have some problems. the first one i want to fix is that i hear no sounds.

i run the diagnostics commands i found in http://wiki.mandriva.com/en/Docs/Hardware

 

here are the results:

Thu Aug 30 09:29:12 IDT 2007

lspcidrake -v
intel-agp	   : Intel Corporation|Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [BRIDGE_HOST] (vendor:8086 device:27a0 subv:1179 subd:ff10)
Card:Intel 830 - 965: Intel Corporation|Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [DISPLAY_VGA] (vendor:8086 device:27a2 subv:1179 subd:ff10)
unknown		 : Intel Corporation|Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [DISPLAY_OTHER] (vendor:8086 device:27a6 subv:1179 subd:ff10)
snd-hda-intel   : Intel Corporation|82801G (ICH7 Family) High Definition Audio Controller (vendor:8086 device:27d8 subv:1179 subd:ff10)
unknown		 : Intel Corporation|82801G (ICH7 Family) PCI Express Port 1 [BRIDGE_PCI] (vendor:8086 device:27d0)
unknown		 : Intel Corporation|82801G (ICH7 Family) PCI Express Port 2 [BRIDGE_PCI] (vendor:8086 device:27d2)
unknown		 : Intel Corporation|82801G (ICH7 Family) PCI Express Port 3 [BRIDGE_PCI] (vendor:8086 device:27d4)
usb-uhci		: Intel Corporation|82801G (ICH7 Family) USB UHCI Controller #1 [SERIAL_USB] (vendor:8086 device:27c8 subv:1179 subd:ff10)
usb-uhci		: Intel Corporation|82801G (ICH7 Family) USB UHCI Controller #2 [SERIAL_USB] (vendor:8086 device:27c9 subv:1179 subd:ff10)
usb-uhci		: Intel Corporation|82801G (ICH7 Family) USB UHCI Controller #3 [SERIAL_USB] (vendor:8086 device:27ca subv:1179 subd:ff10)
usb-uhci		: Intel Corporation|82801G (ICH7 Family) USB UHCI Controller #4 [SERIAL_USB] (vendor:8086 device:27cb subv:1179 subd:ff10)
ehci-hcd		: Intel Corporation|82801G (ICH7 Family) USB2 EHCI Controller [SERIAL_USB] (vendor:8086 device:27cc subv:1179 subd:ff10)
hw_random	   : Intel Corporation|82801 Mobile PCI Bridge [BRIDGE_PCI] (vendor:8086 device:2448)
i8xx_tco		: Intel Corporation|82801GBM (ICH7-M) LPC Interface Bridge [BRIDGE_ISA] (vendor:8086 device:27b9 subv:1179 subd:ff10)
ata_piix		: Intel Corporation|82801GBM/GHM (ICH7 Family) SATA IDE Controller [STORAGE_IDE] (vendor:8086 device:27c4 subv:1179 subd:ff10)
i2c-i801		: Intel Corporation|82801G (ICH7 Family) SMBus Controller [SERIAL_SMBUS] (vendor:8086 device:27da subv:1179 subd:ff10)
ipw3945		 : Intel Corporation|PRO/Wireless 3945ABG Network Connection [NETWORK_OTHER] (vendor:8086 device:4222 subv:8086 subd:1041)
yenta_socket	: Texas Instruments|PCIxx12 Cardbus Controller [BRIDGE_CARDBUS] (vendor:104c device:8039 subv:4400 subd:0000)
ohci1394		: Texas Instruments|PCIxx12 OHCI Compliant IEEE 1394 Host Controller [SERIAL_FIREWIRE] (vendor:104c device:803a subv:1179 subd:ff10)
tifm_7xx1	   : Texas Instruments|5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD) [STORAGE_OTHER] (vendor:104c device:803b subv:1179 subd:ff10)
unknown		 : Texas Instruments|PCIxx12 SDA Standard Compliant SD Host Controller [SYSTEM_SDHCI] (vendor:104c device:803c subv:1179 subd:ff10)
e100			: Intel Corporation|PRO/100 VE Network Connection [NETWORK_ETHERNET] (vendor:8086 device:1092 subv:1179 subd:ff10)
hub			 : Linux 2.6.17-13mdvlegacy ehci_hcd|EHCI Host Controller [Hub|Unused] (vendor:0000 device:0000)
hub			 : Linux 2.6.17-13mdvlegacy uhci_hcd|UHCI Host Controller [Hub|Unused] (vendor:0000 device:0000)
hub			 : Linux 2.6.17-13mdvlegacy uhci_hcd|UHCI Host Controller [Hub|Unused] (vendor:0000 device:0000)
hub			 : Linux 2.6.17-13mdvlegacy uhci_hcd|UHCI Host Controller [Hub|Unused] (vendor:0000 device:0000)
hub			 : Linux 2.6.17-13mdvlegacy uhci_hcd|UHCI Host Controller [Hub|Unused] (vendor:0000 device:0000)

grep sound-slot /etc/modules.conf /etc/modprobe.conf
/etc/modprobe.conf:alias sound-slot-0 snd-hda-intel

/sbin/lsmod
Module				  Size  Used by
sg					 29592  0
arc4					2528  1
ieee80211_crypt_wep	 4608  1
video				  13796  0
thermal				11080  0
processor			  21256  1 thermal
fan					 3908  0
container			   3840  0
button				  5648  0
battery				 8132  0
ac					  4164  0
ipt_IFWLOG			  3524  2
ipt_psd				44392  1
ip_set_iptree		   7080  2
iptable_raw			 2336  0
xt_policy			   4320  6
xt_multiport			3744  4
ipt_ULOG				6916  0
ipt_TTL				 2624  0
ipt_ttl				 2336  0
ipt_TOS				 2528  0
ipt_tos				 2144  0
ipt_TCPMSS			  4192  0
ipt_set				 2848  2
ipt_SAME				2848  0
ipt_REJECT			  4736  4
ipt_REDIRECT			2656  0
ipt_recent			 10380  0
ipt_owner			   2432  0
ipt_NETMAP			  2624  0
ipt_MASQUERADE		  3744  0
ipt_LOG				 6912  10
ipt_iprange			 2336  0
ipt_hashlimit		   7912  0
ipt_ECN				 3264  0
ipt_ecn				 2592  0
ipt_DSCP				2560  0
ipt_dscp				2176  0
ipt_CLUSTERIP		   7172  0
ipt_ah				  2336  0
ipt_addrtype			2304  0
ip_set_portmap		  4672  0
ip_set_macipmap		 4580  0
ip_set_ipmap			4576  0
ip_set_iphash		   7716  0
ip_set				 18812  11 ip_set_iptree,ipt_set,ip_set_portmap,ip_set_macipmap,ip_set_ipmap,ip_set_iphash
ip_nat_tftp			 2144  0
ip_nat_snmp_basic	   9348  0
ip_nat_sip			  3872  0
ip_nat_pptp			 5444  0
ip_nat_irc			  2752  0
ip_nat_h323			 6176  0
ip_nat_ftp			  3360  0
ip_nat_amanda		   2464  0
ip_conntrack_tftp	   3928  1 ip_nat_tftp
ip_conntrack_sip		6544  1 ip_nat_sip
ip_conntrack_pptp	   9808  1 ip_nat_pptp
ip_conntrack_netbios_ns	 2976  0
ip_conntrack_irc		5776  1 ip_nat_irc
ip_conntrack_h323	  45340  1 ip_nat_h323
i915				   17120  2
drm					59764  3 i915
ip_conntrack_ftp		6640  1 ip_nat_ftp
ip_conntrack_amanda	 4008  1 ip_nat_amanda
xt_tcpmss			   2688  0
xt_pkttype			  2368  4
xt_physdev			  2928  0
xt_NFQUEUE			  2528  0
xt_MARK				 2816  0
xt_mark				 2400  0
xt_mac				  2400  0
xt_limit				2912  0
xt_length			   2464  0
xt_helper			   2720  0
xt_dccp				 3684  0
xt_conntrack			2848  0
xt_CONNMARK			 2752  0
xt_connmark			 2496  0
xt_CLASSIFY			 2368  0
xt_tcpudp			   3648  11
xt_state				2560  12
iptable_nat			 7140  0
ip_nat				 15404  12 ipt_SAME,ipt_REDIRECT,ipt_NETMAP,ipt_MASQUERADE,ip_nat_tftp,ip_nat_sip,ip_nat_pp
p,ip_nat_irc,ip_nat_h323,ip_nat_ftp,ip_nat_amanda,iptable_nat
ip_conntrack		   46560  24 ipt_MASQUERADE,ip_nat_tftp,ip_nat_snmp_basic,ip_nat_sip,ip_nat_pptp,ip_nat_irc,i
_nat_h323,ip_nat_ftp,ip_nat_amanda,ip_conntrack_tftp,ip_conntrack_sip,ip_conntra
k_pptp,ip_conntrack_netbios_ns,ip_conntrack_irc,ip_conntrack_h323,ip_conntrack_f
p,ip_conntrack_amanda,xt_helper,xt_conntrack,xt_CONNMARK,xt_connmark,xt_state,ip
able_nat,ip_nat
iptable_mangle		  2912  1
nfnetlink			   5656  2 ip_nat,ip_conntrack
iptable_filter		  3040  1
ip_tables			  12484  4 iptable_raw,iptable_nat,iptable_mangle,iptable_filter
x_tables			   11780  47 ipt_IFWLOG,ipt_psd,xt_policy,xt_multiport,ipt_ULOG,ipt_TTL,ipt_ttl,ipt_TOS,ipt_t
s,ipt_TCPMSS,ipt_set,ipt_SAME,ipt_REJECT,ipt_REDIRECT,ipt_recent,ipt_owner,ipt_N
TMAP,ipt_MASQUERADE,ipt_LOG,ipt_iprange,ipt_hashlimit,ipt_ECN,ipt_ecn,ipt_DSCP,i
t_dscp,ipt_CLUSTERIP,ipt_ah,ipt_addrtype,xt_tcpmss,xt_pkttype,xt_physdev,xt_NFQU
UE,xt_MARK,xt_mark,xt_mac,xt_limit,xt_length,xt_helper,xt_dccp,xt_conntrack,xt_C
NNMARK,xt_connmark,xt_CLASSIFY,xt_tcpudp,xt_state,iptable_nat,ip_tables
e100				   30436  0
mii					 5376  1 e100
snd_seq_dummy		   3364  0
snd_seq_oss			29088  0
snd_seq_midi_event	  6880  1 snd_seq_oss
snd_seq				46576  5 snd_seq_dummy,snd_seq_oss,snd_seq_midi_event
snd_seq_device		  6892  3 snd_seq_dummy,snd_seq_oss,snd_seq
snd_pcm_oss			38880  0
snd_mixer_oss		  15072  1 snd_pcm_oss
ipw3945			   111104  1
ieee80211			  30248  1 ipw3945
ieee80211_crypt		 5248  2 ieee80211_crypt_wep,ieee80211
af_packet			  17320  6
snd_hda_intel		  15124  0
snd_hda_codec		 154688  1 snd_hda_intel
snd_pcm				65956  3 snd_pcm_oss,snd_hda_intel,snd_hda_codec
snd_timer			  18692  2 snd_seq,snd_pcm
snd_page_alloc		  8136  2 snd_hda_intel,snd_pcm
snd					44228  9 snd_seq_oss,snd_seq,snd_seq_device,snd_pcm_oss,snd_mixer_oss,snd_hda_intel,snd_h
a_codec,snd_pcm,snd_timer
soundcore			   7648  1 snd
ipv6				  228576  12
ide_cd				 34912  0
binfmt_misc			 9480  1
loop				   14248  0
dm_mirror			  18192  0
dm_mod				 47672  1 dm_mirror
pcmcia				 30444  0
yenta_socket		   22924  1
rsrc_nonstatic		 11232  1 yenta_socket
pcmcia_core			33268  3 pcmcia,yenta_socket,rsrc_nonstatic
tifm_7xx1			   6432  0
tifm_core			   6912  1 tifm_7xx1
hw_random			   5528  0
intel_agp			  21020  1
agpgart				26088  3 drm,intel_agp
nvram				   7688  0
sr_mod				 14724  0
ohci1394			   30736  0
ieee1394			  282200  1 ohci1394
ehci_hcd			   28456  0
uhci_hcd			   20432  0
usbcore			   107616  3 ehci_hcd,uhci_hcd
evdev				   8416  1
joydev				  8480  0
tsdev				   6720  0
ext3				  119176  2
jbd					48404  1 ext3
sd_mod				 17536  4
ide_generic			 1824  0 [permanent]
ahci				   15492  0
ata_piix			   10468  3
libata				 58252  2 ahci,ata_piix
scsi_mod			  114344  5 sg,sr_mod,sd_mod,ahci,libata

/sbin/chkconfig --list sound

aumix -q

amixer
Simple mixer control 'Master',0
 Capabilities: pvolume
 Playback channels: Front Left - Front Right
 Limits: Playback 0 - 64
 Mono:
 Front Left: Playback 51 [80%] [-13.00dB]
 Front Right: Playback 51 [80%] [-13.00dB]
Simple mixer control 'PCM',0
 Capabilities: pvolume
 Playback channels: Front Left - Front Right
 Limits: Playback 0 - 255
 Mono:
 Front Left: Playback 255 [100%] [0.00dB]
 Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Capture',0
 Capabilities: cvolume cswitch
 Capture channels: Front Left - Front Right
 Limits: Capture 0 - 31
 Front Left: Capture 24 [77%] [22.50dB] [on]
 Front Right: Capture 24 [77%] [22.50dB] [on]
Simple mixer control 'Caller ID',0
 Capabilities: pswitch pswitch-joined
 Playback channels: Mono
 Mono: Playback [on]
Simple mixer control 'Off-hook',0
 Capabilities: pswitch pswitch-joined
 Playback channels: Mono
 Mono: Playback [on]

/sbin/fuser -v /dev/dsp

 

i would appreciate any help on figuring out what is wrong.

Thanks in advance.

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Hi and welcome on board.

 

Please try this command:

lspci | grep Multimedia

 

I can't find your sound card in your lspcidrake output.

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try this i had a problem with audio on my new laptop

 

first check it is not muted.

 

alsamixer

 

next if that does not look like the problem try this

create this file.

/etc/modprobe.d/alsa-base

 

edit the file add this line

options snd-hda-intel model=3stack

 

restart

worked wonders for my computer..

 

i have this sound device

snd-hda-intel : Intel Corporation|82801G (ICH7 Family) High Definition Audio Controller

 

reading the Ubuntu Forum looking for your laptop i found this the line should be.

options snd-hda-intel probe_mask=8 model=auto

Edited by michaelcole
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thanks for the quick reply.

 

first check it is not muted.

 

alsamixer

 

checked. not muted.

 

next if that does not look like the problem try this

create this file.

/etc/modprobe.d/alsa-base

 

edit the file add this line

options snd-hda-intel model=3stack

 

restart

worked wonders for my computer..

tried it, but didn't work.

 

 

orts, here is the ouput:

lspci | grep Multimedia

07:06.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD)

and just in case you meant audio and not multimedia:

lspci | grep Audio

00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)

 

any other idea?

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yes. i have.

 

????[AlsaMixer v1.0.14rc2 (Press Escape to quit)]??????

? Card: HDA Intel ?

? Chip: Realtek ID 862 ?

? View: [Playback] Capture All ?

? Item: Master [dB gain=-15.00, -16.00] ?

? ?

? ??? ???? ?

? ? ? ? ? ?

? ? ? ? ? ?

? ???? ???? ?

? ???? ???? ?

? ???? ???? ?

? ???? ???? ?

? ???? ???? ?

? ???? ???? ?

? ???? ???? ?

? ???? ???? ?

? ???? ???? ?

? ???? ???? ???? ???? ?

? ?OO? ?OO? ?

? ???? ???? ?

? 77<>75 75<>75 ?

? < Master > PCM Caller I Off-hook ?

????????????????????????????

????

 

i doesn't look that good in here, but you get the idea...

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bah! on the preview it looked better :)

the bar above the "master" and the bar above the "pcm" are at the red zone. anything else to check?

 

Check all have the 00 under them...

 

have you heard any clicks from the computer at all?

 

just to check do

 

run alsaconf

have you got all the updates?

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Check all have the 00 under them...

"Caller ID" and "Off Hook" have 00 above them. Master and PCM do not.

 

have you heard any clicks from the computer at all?

not since i installed linux. the computer came preloaded with windows vista, and i think it had sounds then.

 

just to check do

 

run alsaconf

when i open the run dialog and type in alsaconf, i get: Could not run the specified command

maybe i didn't understand what you asked me to do...

 

have you got all the updates?

what are the relevant updates? when i finished the OS installation (yesterday) i installed a lot of updates. how can i make sure i have the right ones need for my sound card?

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when i open the run dialog and type in alsaconf, i get: Could not run the specified command

maybe i didn't understand what you asked me to do...

You have to be root the run that command, therefore:

Open a terminal ("Konsole") type su <enter>, enter your root password <enter> and then run alsaconf.

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You have to be root the run that command, therefore:

Open a terminal ("Konsole") type su <enter>, enter your root password <enter> and then run alsaconf.

terminal says there no such program either

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