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USB crashes


jethro
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Hi everybody,

 

I have a Toshiba A100-510 laptop. When I use a logitech optical usb mouse, the usb ports almost always crash after a period of time. This mostly is after 5 to 10 minutes. If it happens I am not able to use any usb devices anymore, not even after replugging them. I have to reboot my laptop to be able to use the usb ports again. I also have this problem with another mouse.

 

This is what /var/log/messages says right after a crash:

[usb]Apr 11 08:14:22 laptop ntpd[4035]: synchronized to LOCAL(0), stratum=10

Apr 11 08:14:22 laptop ntpd[4035]: kernel time sync disabled 0041[/usb]

 

This is what /var/log/dmesg says:

usb 1-1: new full speed USB device using ohci_hcd and address 3
hub 1-1:1.0: USB hub found
hub 1-1:1.0: 4 ports detected
usb 1-1.1: new low speed USB device using ohci_hcd and address 4
usb 1-1.2: new low speed USB device using ohci_hcd and address 5
EXT3 FS on sda5, internal journal
Adding 1125928k swap on /dev/sda6.  Priority:-1 extents:1
devfs_mk_dev: could not append to parent for md/1
md: md1 stopped.
md: md0 stopped.
usbcore: registered new driver hiddev
input: USB HID v1.10 Mouse [Logitech USB Receiver] on usb-0000:00:13.0-1.1
input: USB HID v1.00 Keyboard [USBPS2] on usb-0000:00:13.0-1.2
input: USB HID v1.00 Mouse [USBPS2] on usb-0000:00:13.0-1.2
usbcore: registered new driver usbhid
drivers/usb/input/hid-core.c: v2.01:USB HID core driver
usbcore: registered new driver usbkbd
drivers/usb/input/usbkbd.c: :USB HID Boot Protocol keyboard driver
usbcore: registered new driver usbmouse
drivers/usb/input/usbmouse.c: v1.6:USB HID Boot Protocol mouse driver
kjournald starting.  Commit interval 5 seconds
EXT3 FS on sda7, internal journal
EXT3-fs: mounted filesystem with ordered data mode.
ntfs: Ignoring new-style parameters in presence of obsolete ones
NTFS driver 2.1.22 [Flags: R/O DEBUG MODULE].
NTFS volume version 3.1.
loop: loaded (max 8 devices)
hdc: ATAPI 24X DVD-ROM DVD-R-RAM CD-R/RW drive, 2048kB Cache, UDMA(33)
Uniform CD-ROM driver Revision: 3.20

 

Does anybody know a way to solve this?

 

Best regards,

Jethro

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This is what uname -a returns:

Linux laptop 2.6.12-17mdk-i586-up-1GB #1 Mon Feb 13 12:49:13 MST 2006 i686 Intel(R) Celeron(R) M processor		1.40GHz unknown GNU/Linux

 

I applied updates most recently last week, I will update my system again tonight. Is this a known issues with this kernel? If it is I'm not aware of it.

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Have you another mouse you can try in case it's the mouse itself causing the problem. If you have a spare usb mouse that is.

 

I use a Toshiba Satellite Pro A10 with a MS USB mouse no problem, so just trying to figure out why it's different for you.

 

Oh, one more thing, double check the BIOS, they have a setting for relating to Plug and Play OS, make sure this is not chosen, else you'll have problems with hardware detection. Maybe this is causing the problem. I know I changed it in mine, but that was because it wasn't detecting the printer.

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I have tested it with two different USB mouses (both Logitech) and I had the same problem.

 

I had this option called "Legacy USB support" which was enabled. I disabled it. How is the option called in you BIOS? Add this point there are no crashes, but I'm just working with this option for about 5 minutes.

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I checked my BIOS. On page 2 there is a setting called "Device Config". This can be set to OS, or another option. Do not have it set to Setup By OS.

 

Also, my Legacy USB for KB/Mouse is enabled, but it all works fine for me. Maybe your legacy option solved your problem. If so, do post back to confirm.

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Did you check the Device Config option in the BIOS to see if set to be controlled by the OS or not? This could be affecting it.

I think I do not have that option, is that possible? If I look at my BIOS I seem to have very few options.

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Perhaps booting with "noapic" and or "nolapic" might help, when I tested this the USB didn't crashed but I did not try it for a very long period of time because if I boot with this options my network card doesn't work e.g. I have no internet.

 

I have two questions:

1 - might "noapic" and / or "nolapic" help?

2 - how can I fix it so that my network card keeps working while booting with these options?

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It is strange your network card stops working, what network card is it?

This is what I find out using 'lspci':

02:07.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10)

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