AussieJohn Posted May 5, 2014 Report Share Posted May 5, 2014 (edited) I have 4 video players installed in my Mageia-4 machine. I find Xsine not worth the time because it takes just about for ever to set, it is just seems so complicated. My old faithful, Totem is totally useless nowdays since it now seems to not play practically most of regular formats it used to play up until about a year ago. Svlc and Dragon will play the U-Tube sourced MP4's but with no sound. However they do play MP4's from other sources quite OK. They also play AVI, MOV and other formats quite OK. Any ideas I can try or explanations, please. Thanks in advance. John. Edited May 7, 2014 by AussieJohn Quote Link to comment Share on other sites More sharing options...
Greg2 Posted May 5, 2014 Report Share Posted May 5, 2014 Hi John Please check the mp4 file with mediainfo. It should be in your repos, it is also available here: http://mediaarea.net/en/MediaInfo for Mageia 4: http://pkgs.org/mageia-4/mageia-core-release-x86_64/mediainfo-0.7.64-2.mga4.x86_64.rpm.html Install it and check for audio like this: greg@halfway:~/Videos/dlh-vids$ mediainfo novena.mp4 General Complete name : novena.mp4 Format : MPEG-4 Format profile : Base Media / Version 2 Codec ID : mp42 File size : 13.7 MiB Duration : 2mn 24s Overall bit rate mode : Variable Overall bit rate : 797 Kbps Encoded date : UTC 2014-04-02 05:46:13 -snip- Audio ID : 2 Format : AAC Format/Info : Advanced Audio Codec Format profile : LC Codec ID : 40 Duration : 2mn 24s Bit rate mode : Variable Bit rate : 103 Kbps Channel count : 2 channels Channel positions : Front: L R Sampling rate : 48.0 KHz Compression mode : Lossy Delay relative to video : 83ms Stream size : 1.77 MiB (13%) Encoded date : UTC 2014-04-02 05:46:13 Please post your audio section here. Quote Link to comment Share on other sites More sharing options...
AussieJohn Posted May 6, 2014 Author Report Share Posted May 6, 2014 Thank you Greg. I installed the Mediainfo tool as suggested. I found that all the MP4s that worked OK all had Audio headings an data as were expected to have. However all the MP4s that worked without sound had NO Audio heading and so no sound data shown. none, zero, zilch, nil. Since all of these faulty downloads were via Firefox this would now seem to be a problem with Firefox somehow or the video Downloaders which are DownloadHelper or Flash VideoDown Loader. I have checked their settings and can see nothing that would seem to be out of place. John. Quote Link to comment Share on other sites More sharing options...
Greg2 Posted May 6, 2014 Report Share Posted May 6, 2014 I just used firefox 29 with downloadhelper 4.9.22 to d/l an mp4 from youtube. It plays ok with vlc media player 2.0.8. I’m not sure why your audio is missing. Maybe if you d/l the file in flv format and convert it to mp4 it will work? Quote Link to comment Share on other sites More sharing options...
AussieJohn Posted May 7, 2014 Author Report Share Posted May 7, 2014 (edited) Thanks Greg for the idea. I haven't tried it and likely would work but that is going around the problem rather than trying to determine what the cause of the problem is and then finding a solution, which is what I would prefer. I am using Download Helper 4.9.17 Cheers. John. Edited May 7, 2014 by AussieJohn Quote Link to comment Share on other sites More sharing options...
AussieJohn Posted May 7, 2014 Author Report Share Posted May 7, 2014 A follow up. I noted that your helper version was 22 and mine was 17. I installed 22 and that was the answer. All of the videos that I had problems with I have now been able to re-download and they play properly. I had not realised that there was an updated version available because I thought that I had set things up for auto notification of updated versions in apps for Firefox. Clearly this wasn't coming through for VideoHelper. So problem is now solved. Thanks again greg. Cheers. John. Quote Link to comment Share on other sites More sharing options...
Greg2 Posted May 7, 2014 Report Share Posted May 7, 2014 I’m glad you have it working. It’s nice to see some new post here when I check in. :) Quote Link to comment Share on other sites More sharing options...
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