With Firefox, I can get on the Yalp! web site http://www.yalp.alice.it/tv/index.html?cha...p__tv_4_canale1 but with konqueror I get the following message.

Sorry, your IP address is not connected within Italy, the system cannot process your request.

Any idea on how to correct the problem.

Thanks,
Kieth

Add Firefox to your browser identification list like so:

KDE Control Centre (kcontrol)--> Internet & Network--> Web Browser--> Browser Identification. Click New, paste http://www.yalp.alice.it/tv/index.html?cha...p__tv_4_canale1 in the When browsing the following site box, select Firefox in the Use the following identification drop down list, click apply then see if it works.

You can also get to the Browser Identification from within Konqueror by going to: Settings--> Configure Konqueror.

Nope, it still gives me the same message.

Kieth

I can get on the Yalp! web with Konqueror. I insert in tail of address and all OK ....lex

What do you mean "in tail of address"?

I couldn't use it in Firefox, but check if it's configured to use some weird proxy that's not in Italy. If you're in Italy, then you should be able to see the channel. So am surprised Firefox was OK but not konqueror which meant I thought perhaps konqueror is configured to use a proxy.

Well, I don't think it's set up to use a proxy. It's set to "connect to the internet directly". I also tried "Automatically detect proxy configuration", but it gives the same error. In both cases, I deleted the cookies and cleared the cache before trying them. Any other ideas?

Thanks,
Kieth

Try:

http://www.myipaddress.com

in both Firefox and Konqueror and compare the results. I'm interested to find out why one works and the other doesn't if one is saying you're not in Italy. Although if you can find an Italian proxy server that is open for use, then configure this in konqueror and see if it works after that.

http://www.xroxy.com/proxylist.php?port=&a...iability=#table

this seems to show you one that you can connect and configure so check and test it even if you don't use it after that. I wouldn't suggest using it permanently, since you never know if they are capturing your information. I only recommend using a proxy that is guaranteed safe - the one I found I just googled, so I'm not to blame if you use it and something happens. So just use for the test

Just for fun/information, I installed other browsers and tried to watch TV with Yalp!. As I already stated, with Firefox, no problem, and neither with midori. I get the same IP errore with Konqueror, Opera, and SeaMonkey. With all 5 at the site http://www.myipaddress.com/ the IP address is the same.

I haven't yet tried the other web site, choosing a different proxy. I'll do it, then post the results.

Kieth

OK, I tried the new proxy with konqueror. With the web site mentioned, they only had 1 Italian proxy. I configured konqueror, cleared the cache, deleted the cookies, checked to make sure I was using the new IP address with the web site you listed, then connected to Yalp!. I still received the same error:

Errore
Sorry, your IP address is not connected within Italy, the system cannot process your request.

Kieth

try creating a fresh user and test the browsers again

I just tried SeaMonkey with the Italian proxy. Same error.

Kieth

I created another user, logged in as the new user, went to Yalp! and tried to watch TV, and no, I still get the same error message saying that my IP isn't in Italy.

Kieth

Just for the fun of it, I logged in IceWM, instead of KDE, and tried Yalp! with konqueror, but I still received the same error, stating that my IP address isn't in Italy.

Kieth

Is the default language the same for all your browsers? I mean: en-US, fr-BE, it-IT?

Yves.

I just check both Firefox and SeaMonkey. They both have the exact same language settings, in the same order: en-us, en, it. I didn't check konqueror because I couldn't find the language setting. Then in SeaMonkey, I removed English. With only Italian in the language setting, I tried Yalp! again. This time the TV came on, and remained on for about 2 seconds before giving me the error that my IP was outside Italy. I then changed the IP address in SeaMonkey, tried again, and received the error.

Kieth

Definitely strange. If it was me, I"d just continue using Firefox. It seems virtually impossible to figure out where the problem is when all browsers report the same IP address, therefore meaning you do have an Italian IP address. I'd be tempted to contact these people and ask them to fix their site because it obviously doesn't work correctly.

Your system seems to be fine from what I can see, just their auto-detection is crap.

Actually, it really isn't that big of a deal that I cannot watch TV with konqueror. I'm having trouble with my system shutting down unexpectedly, and I think it has something to do with Firefox and Thunderbird. Thunderbird is usually open and makes a thunderclap sound when a letter arrives. That way, in case the kids write, my wife is ready to run to the computer and read their letters!! Often, I also have Firefox on, doing some research, reading MUB , watching TV, etc. Then all of a sudden, the system quits. It might have more to do with Thunderbird, as it has also happened while running Thunderbird and Kaffeine (while watching a movie). Anyway, before confronting that problem here with you guys, I thought I would try konqueror as my browser. This "problem" is more of a challenge to resolve that an actual problem.

Kieth

Is it a whole system crash, or just firefox? If just firefox, run it from a console window as a regular user, and then we can see the debugging info from the console window when it crashes.

It's the whole system. If I remember, it started happening right after I installed some regular updates. I think the updates were video and/or sound, but I can't remember. My video system is often a "pain in the neck". Anyway, it doesn't happen everyday, and there doesn't seem to be any common factor, unless it is Thunderbird. Is there a log I can get into to see what is happening. A few days ago, I was checking my old topics from a couple of years ago, because I remember that you were helping me solve a problem. For that topic, I read a message log - /var/log/messages to see what was happening to my system. This time I went to read the same log, but it is empty. Is there another log somewhere to read?

As far as Yalp!, right now I am writing this from my "new user" that ffi recommended I create. I then changed the kde language to Italian, although English is still listed. I rebooted kde, so that all the applications are in Italian. Then I tried to hook up to Yalp!, but it gave me the same IP error. As I mentioned earlier, it isn't really a problem, but more of a "curiosity problem".

I just updated Opera, cleared the cache, deleted the cookies, added English as the preferred language, then went to the Yalp! site. I tried to watch TV by clicking on the TV icon, but it didn't let me, giving me the same error as before. I then canceled the cache and deleted the cookies again. This time when I went to the Yalp! website, instead of clicking on the TV icon, I went to another channel listed, clicked on that icon, and it worked! I closed Opera, re-opened it, clicked on the TV icon, and it still works. I guess the update did the job.

SeaMonkey, instead, still doesn't work.

Kieth