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trouble with 2010.0 install freezing screens but only for some users?

#1 User is offline   daniewicz 

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Posted 15 November 2009 - 11:06 PM

My daughter recently received a new Toshiba laptop from Best Buy as a gift from the grandparents. She is 9, so her only computing need is web-based games. I tolerated Vista for awhile, but then one day the laptop had trouble booting and I used this event as an excuse to wipe the drive clean and install the KDE version of Mandriva 2010.0.

All seemed to be fine for a week or so and then she began to have trouble with the laptop intermittently freezing for a minute or so. I ran fsck on the boot and home partitions and found errors which were repaired successfully. The freezing continue however, with dmesg showing hard disk errors.

At this point I am ready for some warranty activity. For no reason at all, I asked my daughter log in using the xguest account instead of her own account. To my surprise, she has been playing for several hours with no freezes.

:o/>


[moved from Installing Mandriva by spinynorman]
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#2 User is offline   daniewicz 

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Posted 16 November 2009 - 01:37 AM

So after several hours of use all is well when running from the guest account. I had a look at dmesg, and it is completely clean with no hard disk errors being reported.
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#3 User is offline   ianw1974 

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Posted 16 November 2009 - 07:57 AM

Can you copy and paste the errors from dmesg so we can see what they are. Also with the intermittent freezing, perhaps some process like beagle, or whatever that indexing program was ages ago that caused systems to run slow. Try a:

ps aux


when logged in as normal user, and see what processes are running.
Ian Walker

Light travels faster than sound. This is why some people appear bright until you hear them speak.........

Posted Image2 x systems installed with Ubuntu 14.04 x86_64 (Laptop and Desktop)
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#4 User is offline   daniewicz 

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Posted 16 November 2009 - 01:37 PM

Here are the errors I saw this morning during boot as a normal user.


ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0                                                             
ata1.00: irq_stat 0x40000008                                                                                          
ata1.00: cmd 60/20:08:14:74:b0/00:00:04:00:00/40 tag 1 ncq 16384 in                                                   
         res 41/40:00:33:74:b0/00:00:04:00:00/40 Emask 0x409 (media error) <F>                                        
ata1.00: status: { DRDY ERR }                                                                                         
ata1.00: error: { UNC }                                                                                               
ata1.00: configured for UDMA/133                                                                                      
ata1: EH complete                                                                                                     
sd 0:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA                              
ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0                                                             
ata1.00: irq_stat 0x40000008                                                                                          
ata1.00: cmd 60/20:00:14:74:b0/00:00:04:00:00/40 tag 0 ncq 16384 in                                                   
         res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F>                                        
ata1.00: status: { DRDY ERR }                                                                                         
ata1.00: error: { UNC }                                                                                               
ata1.00: configured for UDMA/133                                                                                      
ata1: EH complete                                                                                                     
ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0                                                             
ata1.00: irq_stat 0x40000008                                                                                          
ata1.00: cmd 60/20:08:14:74:b0/00:00:04:00:00/40 tag 1 ncq 16384 in                                                   
         res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F>                                        
ata1.00: status: { DRDY ERR }                                                                                         
ata1.00: error: { UNC }                                                                                               
ata1.00: configured for UDMA/133                                                                                      
ata1: EH complete                                                                                                     
ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0                                                             
ata1.00: irq_stat 0x40000008                                                                                          
ata1.00: cmd 60/20:00:14:74:b0/00:00:04:00:00/40 tag 0 ncq 16384 in                                                   
         res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F>                                        
ata1.00: status: { DRDY ERR }                                                                                         
ata1.00: error: { UNC }                                                                                               
ata1.00: configured for UDMA/133                                                                                      
ata1: EH complete                                                                                                     
ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0                                                             
ata1.00: irq_stat 0x40000008                                                                                          
ata1.00: cmd 60/20:08:14:74:b0/00:00:04:00:00/40 tag 1 ncq 16384 in                                                   
         res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F>                                        
ata1.00: status: { DRDY ERR }                                                                                         
ata1.00: error: { UNC }                                                                                               
ata1.00: configured for UDMA/133                                                                                      
ata1: EH complete                                                                                                     
ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0                                                             
ata1.00: irq_stat 0x40000008                                                                                          
ata1.00: cmd 60/20:00:14:74:b0/00:00:04:00:00/40 tag 0 ncq 16384 in                                                   
         res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F>                                        
ata1.00: status: { DRDY ERR }                                                                                         
ata1.00: error: { UNC }                                                                                               
ata1.00: configured for UDMA/133                                                                                      
sd 0:0:0:0: [sda] Unhandled sense code                                                                                
sd 0:0:0:0: [sda] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE                                                     
sd 0:0:0:0: [sda] Sense Key : Medium Error [current] [descriptor]                                                     
Descriptor sense data with sense descriptors (in hex):                                                                
        72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00                                                               
        04 b0 74 33                                                                                                   
sd 0:0:0:0: [sda] Add. Sense: Unrecovered read error - auto reallocate failed                                         
end_request: I/O error, dev sda, sector 78672947                                                                      
ata1: EH complete                                                                                                     
ata1.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0                                                             
ata1.00: irq_stat 0x40000008                                                                                          
ata1.00: cmd 60/08:08:2c:74:b0/00:00:04:00:00/40 tag 1 ncq 4096 in                                                    
         res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F>                                        
ata1.00: status: { DRDY ERR }                                                                                         
ata1.00: error: { UNC }                                                                                               
ata1.00: configured for UDMA/133                                                                                      
ata1: EH complete                                                                                                     
ata1.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0                                                             
ata1.00: irq_stat 0x40000008                                                                                          
ata1.00: cmd 60/08:08:2c:74:b0/00:00:04:00:00/40 tag 1 ncq 4096 in                                                    
         res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F>                                        
ata1.00: status: { DRDY ERR }                                                                                         
ata1.00: error: { UNC }                                                                                               
ata1.00: configured for UDMA/133                                                                                      
ata1: EH complete                                                                                                     
ata1.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0                                                             
ata1.00: irq_stat 0x40000008                                                                                          
ata1.00: cmd 60/08:08:2c:74:b0/00:00:04:00:00/40 tag 1 ncq 4096 in                                                    
         res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F>                                        
ata1.00: status: { DRDY ERR }                                                                                         
ata1.00: error: { UNC }                                                                                               
ata1.00: configured for UDMA/133                                                                                      
ata1: EH complete                                                                                                     
ata1.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0                                                             
ata1.00: irq_stat 0x40000008                                                                                          
ata1.00: cmd 60/08:08:2c:74:b0/00:00:04:00:00/40 tag 1 ncq 4096 in                                                    
         res 41/40:00:33:74:b0/13:00:04:00:00/40 Emask 0x409 (media error) <F>                                        
ata1.00: status: { DRDY ERR }                                                                                         
ata1.00: error: { UNC }                                                                                               

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#5 User is offline   daniewicz 

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Posted 16 November 2009 - 01:51 PM

USER       PID %CPU %MEM    VSZ   RSS TTY      STAT START   TIME COMMAND
root         1  0.0  0.0   1796   564 ?        Ss   07:22   0:00 init [5]                                            
root         2  0.0  0.0      0     0 ?        S<   07:22   0:00 [kthreadd]                                          
root         3  0.0  0.0      0     0 ?        S<   07:22   0:00 [migration/0]                                       
root         4  0.0  0.0      0     0 ?        S<   07:22   0:00 [ksoftirqd/0]                                       
root         5  0.0  0.0      0     0 ?        R<   07:22   0:00 [events/0]                                          
root         6  0.0  0.0      0     0 ?        S<   07:22   0:00 [khelper]                                           
root         7  0.0  0.0      0     0 ?        S<   07:22   0:00 [async/mgr]                                         
root         8  0.0  0.0      0     0 ?        S<   07:22   0:00 [kintegrityd/0]                                     
root         9  0.0  0.0      0     0 ?        S<   07:22   0:00 [kblockd/0]                                         
root        10  0.0  0.0      0     0 ?        S<   07:22   0:00 [kacpid]                                            
root        11  0.0  0.0      0     0 ?        S<   07:22   0:00 [kacpi_notify]                                      
root        12  0.0  0.0      0     0 ?        S<   07:22   0:00 [kacpi_hotplug]                                     
root        13  0.0  0.0      0     0 ?        S<   07:22   0:00 [kseriod]                                           
root        14  0.0  0.0      0     0 ?        S    07:22   0:00 [khungtaskd]                                        
root        15  0.0  0.0      0     0 ?        S    07:22   0:00 [pdflush]                                           
root        16  0.0  0.0      0     0 ?        S    07:22   0:00 [pdflush]                                           
root        17  0.0  0.0      0     0 ?        S<   07:22   0:00 [kswapd0]                                           
root        18  0.0  0.0      0     0 ?        S<   07:22   0:00 [aio/0]                                             
root        19  0.0  0.0      0     0 ?        S<   07:22   0:00 [crypto/0]                                          
root        22  0.0  0.0      0     0 ?        S<   07:22   0:00 [kpsmoused]                                         
root        34  0.0  0.0      0     0 ?        S<   07:22   0:00 [i915/0]                                            
root        45  0.0  0.0      0     0 ?        S<   07:22   0:00 [ata/0]                                             
root        46  0.0  0.0      0     0 ?        S<   07:22   0:00 [ata_aux]                                           
root        48  0.0  0.0      0     0 ?        S<   07:22   0:00 [scsi_eh_0]                                         
root        49  0.0  0.0      0     0 ?        S<   07:22   0:00 [scsi_eh_1]                                         
root        50  0.0  0.0      0     0 ?        S<   07:22   0:00 [scsi_eh_2]                                         
root        51  0.0  0.0      0     0 ?        S<   07:22   0:00 [scsi_eh_3]                                         
root        52  0.0  0.0      0     0 ?        S<   07:22   0:00 [scsi_eh_4]                                         
root        53  0.0  0.0      0     0 ?        S<   07:22   0:00 [scsi_eh_5]                                         
root        62  0.0  0.0      0     0 ?        S<   07:22   0:00 [kjournald2]                                        
root       151  0.0  0.0   2196   884 ?        S<s  07:23   0:00 /sbin/udevd -d                                      
root       288  0.0  0.0      0     0 ?        S<   07:23   0:00 [ksuspend_usbd]                                     
root       289  0.0  0.0      0     0 ?        S<   07:23   0:00 [khubd]                                             
root       316  0.0  0.0      0     0 ?        S<   07:23   0:00 [scsi_eh_6]                                         
root       317  0.0  0.0      0     0 ?        S<   07:23   0:00 [usb-storage]                                       
root       367  0.0  0.0      0     0 ?        S<   07:23   0:00 [kconservative/0]                                   
root       368  0.0  0.0      0     0 ?        S<   07:23   0:00 [kondemand/0]                                       
root       434  0.0  0.0      0     0 ?        S<   07:23   0:00 [kjournald2]                                        
root       598  0.0  0.0   1844   596 ?        Ss   07:23   0:00 syslogd -m 0                                        
root       605  0.0  0.0   1788   584 ?        Ss   07:23   0:00 /usr/sbin/acpid                                     
root       620  0.0  0.0   1792   412 ?        Ss   07:23   0:00 klogd -x                                            
14         637  0.0  0.0   2804  1208 ?        Ss   07:23   0:00 dbus-daemon --system                                
18         662  0.0  0.2   6936  4664 ?        Ss   07:23   0:00 hald                                                
root       665  0.0  0.1  17552  2848 ?        Ssl  07:23   0:00 /usr/sbin/console-kit-daemon                        
root       667  0.0  0.0   3568  1192 ?        S    07:23   0:00 hald-runner                                         
root       821  0.0  0.0   3640  1120 ?        S    07:23   0:00 /usr/lib/hal/hald-addon-generic-backlight           
root       827  0.0  0.0   3644  1112 ?        S    07:23   0:00 hald-addon-input: Listening on /dev/input/event5 /dev
root       828  0.0  0.0   3648  1108 ?        S    07:23   0:00 hald-addon-storage: polling /dev/sdb (every 2 sec)   
root       841  0.0  0.0   3656  1200 ?        S    07:23   0:00 /usr/lib/hal/hald-addon-cpufreq                      
18         842  0.0  0.0   3296  1000 ?        S    07:23   0:00 hald-addon-acpi: listening on acpid socket /var/run/a
root       871  0.0  0.0   3932  1000 ?        S    07:23   0:00 /usr/bin/kdm -nodaemon                               
root       873  0.9  1.5  75352 29664 tty7     Ss+  07:23   0:14 /etc/X11/X -deferglyphs 16 -nolisten tcp :0 vt7 -auth
root       874  0.0  0.0      0     0 ?        S<   07:23   0:00 [kauditd]                                            
root       881  0.0  0.1   5536  2652 ?        S    07:23   0:00 -:0                                                  
root       889  0.0  0.0   3352   728 ?        S    07:23   0:00 dbus-launch --autolaunch 4f9ceb60122cc356a31804ad4af7
root       890  0.0  0.0   2408   692 ?        Ss   07:23   0:00 /usr/bin/dbus-daemon --fork --print-pid 5 --print-add
root       994  0.0  0.0   3648  1112 ?        S    07:23   0:00 hald-addon-storage: polling /dev/sr0 (every 2 sec)   
root      1009  0.0  0.0      0     0 ?        S<   07:23   0:00 [hd-audio0]                                          
kaka      1017  0.0  0.0   4372  1572 ?        Ss   07:23   0:00 /bin/sh /usr/bin/startkde                            
kaka      1203  0.0  0.0   3352   720 ?        S    07:23   0:00 /usr/bin/dbus-launch --exit-with-session --sh-syntax 
kaka      1212  0.0  0.0   2640  1068 ?        Ss   07:23   0:00 /usr/bin/dbus-daemon --fork --print-pid 5 --print-add
kaka      1226  0.0  0.0   4024   696 ?        Ss   07:23   0:00 gpg-agent --use-standard-socket --daemon --write-env-
kaka      1230  0.0  0.0   3952   984 ?        Ss   07:23   0:00 /usr/bin/imwheel -k                                  
kaka      1273  0.0  0.1  15120  2872 ?        Ss   07:23   0:00 s2u --daemon=yes                                     
kaka      1728  0.0  0.4  59028  9304 ?        Ss   07:24   0:00 kdeinit4: kdeinit4 Running...                        
kaka      1729  0.0  0.3  60424  7608 ?        S    07:24   0:00 kdeinit4: klauncher [kdeinit] --fd=8                 
kaka      1731  0.0  0.8  93116 15724 ?        Sl   07:24   0:00 kdeinit4: kded4 [kdeinit]                            
kaka      1733  0.0  0.0   2900  1040 ?        S    07:24   0:00 /usr/lib/gam_server                                  
daemon    2032  0.0  0.0   2020   388 ?        Ss   07:24   0:00 /usr/sbin/atd -l 0.8                                 
root      2081  0.0  0.0   4232  1088 ?        Ss   07:24   0:00 crond                                                
kaka      2143  0.0  0.0   1776   372 ?        S    07:24   0:00 kwrapper4 ksmserver                                  
kaka      2144  0.0  0.6  89548 11844 ?        Sl   07:24   0:00 kdeinit4: ksmserver [kdeinit]                        
kaka      2186  0.0  1.1 242772 23120 ?        S    07:24   0:01 kwin                                                 
root      2360  0.0  0.0   4612   896 ?        Ss   07:24   0:00 /usr/sbin/wpa_supplicant -B -i ath0 -c /etc/wpa_suppl
kaka      2419  0.0  0.5  81320 11492 ?        S    07:24   0:00 kdeinit4: kglobalaccel [kdeinit]                     
kaka      2423  0.4  1.9 268688 38456 ?        Sl   07:24   0:05 kdeinit4: plasma-desktop [kdeinit]                   
kaka      2425  0.0  0.9 233212 17512 ?        Sl   07:24   0:00 /usr/bin/knotify4                                    
root      2431  0.0  0.0   1820   500 ?        Ss   07:24   0:00 /sbin/ifplugd -I -b -i ath0                          
root      2505  0.0  0.0   1820   472 ?        Ss   07:24   0:00 /sbin/ifplugd -I -b -i eth0                          
kaka      2577  0.0  0.5  80576 10680 ?        S    07:24   0:00 kdeinit4: kaccess [kdeinit]                          
kaka      2589  0.0  0.5  82212 10680 ?        S    07:24   0:00 kdeinit4: nepomukserver [kdeinit]                    
kaka      2601  0.0  0.2  16764  4808 ?        S    07:24   0:00 /usr/bin/pam-panel-icon                              
kaka      2608  0.0  1.1 249752 21996 ?        S    07:24   0:01 kdeinit4: krunner [kdeinit]                          
kaka      2616  0.0  0.2  94508  4816 ?        S<sl 07:24   0:00 /usr/bin/pulseaudio --start --log-target=syslog      
rtkit     2619  0.0  0.0  18692  1044 ?        SNl  07:24   0:00 /usr/lib/rtkit-daemon                                
kaka      2621  0.0  1.3  44360 25460 ?        S    07:24   0:00 /usr/bin/perl /usr/bin/mdkapplet                     
kaka      2622  0.1  1.5  44488 30224 ?        S    07:24   0:02 /usr/bin/perl /usr/bin/net_applet                    
root      2627  0.0  0.1   5780  3184 ?        S    07:24   0:00 /usr/lib/polkit-1/polkitd                            
kaka      2628  0.0  0.7  84040 15376 ?        S    07:24   0:00 kdeinit4: kmix [kdeinit]                             
kaka      2629  0.0  0.0  13628  1532 ?        Sl   07:24   0:00 /usr/bin/xsettings-kde
kaka      2631  1.3  1.4  43304 28852 ?        S    07:24   0:18 /usr/bin/perl /usr/bin/draksnapshot-applet
kaka      2633  0.0  0.8  87604 16348 ?        S    07:24   0:00 kdeinit4: klipper [kdeinit]
kaka      2641  0.0  0.1  10900  2844 ?        S    07:24   0:00 /usr/lib/pulse/gconf-helper
kaka      2643  0.0  0.1   5872  2608 ?        S    07:24   0:00 /usr/lib/gconfd-2
root      2645  0.0  0.0   2016   616 ?        S    07:24   0:00 /sbin/pam_timestamp_check -d root
kaka      2652  0.0  0.0   5760  1896 ?        S    07:24   0:00 /usr/lib/gvfsd
kaka      2660  0.0  0.1  29928  2296 ?        Ssl  07:24   0:00 /usr/lib//gvfs-fuse-daemon /home/kaka/.gvfs
avahi     2776  0.0  0.0   2844  1480 ?        Ss   07:24   0:00 avahi-daemon: running [linux.local]
root      2778  0.0  0.0   3028   448 ?        S    07:24   0:00 /usr/sbin/hddtemp -d -l 127.0.0.1 /dev/hda
avahi     2779  0.0  0.0   2844   480 ?        Ss   07:24   0:00 avahi-daemon: chroot helper
rpc       2782  0.0  0.0   2180   584 ?        Ss   07:24   0:00 rpcbind -i
root      2862  0.0  0.0   3600  1516 ?        SNs  07:24   0:00 /usr/sbin/preload --verbose 1
ntp       3488  0.0  0.0   3016  1208 ?        Ss   07:24   0:00 ntpd -u ntp:ntp -p /var/run/ntpd.pid -g
root      3524  0.0  0.0   3016   772 ?        S    07:24   0:00 ntpd -u ntp:ntp -p /var/run/ntpd.pid -g
root      3533  0.0  0.0   1780   460 tty1     Ss+  07:24   0:00 /sbin/mingetty tty1
root      3534  0.0  0.0   1780   460 tty2     Ss+  07:24   0:00 /sbin/mingetty tty2
root      3537  0.0  0.0   1780   464 tty3     Ss+  07:24   0:00 /sbin/mingetty tty3
root      3538  0.0  0.0   1780   464 tty4     Ss+  07:24   0:00 /sbin/mingetty tty4
root      3541  0.0  0.0   1780   468 tty5     Ss+  07:24   0:00 /sbin/mingetty tty5
root      3544  0.0  0.0   1780   460 tty6     Ss+  07:24   0:00 /sbin/mingetty tty6
root      3635  0.0  0.0   2528   528 ?        Ss   07:24   0:00 dhclient -1 -q -lf /var/lib/dhcp/dhclient-ath0.leases
root      3690  0.0  0.0   1980   580 ?        Ss   07:24   0:00 /usr/sbin/vnstatd -d
kaka      3707  0.0  0.5 111696 10468 ?        Sl   07:24   0:00 /usr/lib/notification-daemon
root      7560  0.0  0.0   2192   860 ?        S<   07:28   0:00 /sbin/udevd -d
kaka      8558  0.0  0.3  59712  6712 ?        S    07:29   0:00 kdeinit4: kio_file [kdeinit] file local:/home/kaka/tm
root     10133  0.0  0.0   2192   756 ?        S<   07:31   0:00 /sbin/udevd -d
kaka     24881  0.0  0.4  60976  8064 ?        S    07:46   0:00 kdeinit4: kio_desktop [kdeinit] desktop local:/home/k
kaka     24882  0.0  0.3  59312  6556 ?        S    07:46   0:00 kdeinit4: kio_file [kdeinit] file local:/home/kaka/tm
kaka     25533  0.0  0.3  59452  7544 ?        S    07:47   0:00 kdeinit4: kio_trash [kdeinit] trash local:/home/kaka/
kaka     25836  2.8  0.9  94048 17968 ?        Sl   07:47   0:00 kdeinit4: konsole [kdeinit]
kaka     25838  0.2  0.1   4592  1984 pts/0    Rs   07:47   0:00 /bin/bash
kaka     25876  0.0  0.0   2564   912 pts/0    R+   07:47   0:00 ps aux

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#6 User is offline   ianw1974 

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Posted 16 November 2009 - 05:02 PM

Nothing strange in the process listing. Although your dmesg is rather worrying. You have the sda errors but you're also getting them on ata as well. So, either the disks are OK and the ata controller is faulty, or the disks are faulty.

Are your disks connected to the system board? And what mode is it running in, standard or legacy? Are they sata disks? If on-board connected, have you a PCI SATA controller you might be able to connect the disks to temporarily and see if the problem goes away?
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#7 User is offline   daniewicz 

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Posted 17 November 2009 - 12:53 AM

Thanks for the replies Ian. I have part of this problem figured out.

Home and temporary directories for xguest are mounted on tmpfs, which is a ramdisk, so the faulty disk or disk controller are not an issue.

The laptop has a single 160 GB sata drive. I can remove the drive and try it out on a different computer to see if the disk is bad or the onboard controller.
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#8 User is offline   ianw1974 

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Posted 17 November 2009 - 06:46 AM

That at least explains why xguest never saw the disk errors at least, so seems we do have some sort of issue. If you can check the disk in another machine as soon as, we can then see which is the cause of the problem. Of course, you might want to copy any valuable data off the disk as soon as possible before it does die completely should the disk be at fault.
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#9 User is offline   willie 

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Posted 17 November 2009 - 05:06 PM

Maybe disabeling speedboot in /etc/sysconfig/speedboot will help, just a gues.
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#10 User is offline   daniewicz 

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Posted 27 November 2009 - 06:28 PM

Quote

I can remove the drive and try it out on a different computer to see if the disk is bad or the onboard controller.


Well the drive did not work when I tried it in a different (desktop) computer. So it appears the drive is bad. I shipped the laptop to Toshiba for repairs as it is still under warranty.

This post has been edited by daniewicz: 27 November 2009 - 06:28 PM

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#11 User is offline   daniewicz 

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Posted 02 December 2009 - 02:23 PM

Newly repaired laptop received via UPS yesterday. New hard drive and updated BIOS and default vista install.

My 9 year old daughter does not want me to reinstall linux, she thinks that is what originally broke the laptop. :lol2:/>
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#12 User is offline   ianw1974 

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Posted 02 December 2009 - 07:09 PM

Hmm, and Vista won't be worse? :D/>

You need to start a little bit of education there that it wasn't Linux's fault, but Windows didn't like Linux and so broke your laptop. Hence, Windows should never be installed :lol2:/>
Ian Walker

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